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Retail training underway for iPhone trade-in program, sources say

updated 12:58 pm EDT, Mon August 26, 2013

Could be set to launch in tandem with iPhone 5S, 5C

Apple Store workers have begun training for the company's rumored iPhone trade-in program, several sources claim. News of the program first emerged in June; at the time, Bloomberg reported that Apple would soon give shoppers instant credit for old iPhones in a bid to get them to upgrade to newer models. In exchange, Apple would be able to refurbish the older hardware for sale in poorer countries.

Sources for MacRumors indicate that Apple has started delivering training materials to its stores, and that the first wave of trainers will get their instructions today. Next week the trainers will begin educating other shop workers, in preparation for a program launch whose date has yet to be leaked.

The most likely timeframe is sometime around the launch of new iPhones, forecast for late September. Apple is thought to be preparing two models, the iPhone 5S and 5C. An easy upgrade path could be especially relevant to the 5C, which is aimed at people who can't justify the cost of a flagship iPhone.




by MacNN Staff

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  1. Inkling

    Senior User

    Joined: 07-25-06

    Why not sell some of those refurb iPhones here? A move from Seattle to a mid-sized town with lousy service means I'll be abandoning T-Mobile, probably for Verizon. But I don't have anything like the budget for a new iPhone. It'll be a used/refurb or nothing by Apple.

  1. SierraDragon

    Mac Elite

    Joined: 03-22-04

    The repurchase prices Apple offers (as compared to eBay & Craig's List) will show whether Apple is serious or just looking for a new revenue stream at iPhone users' expense.

  1. msuper69

    Professional Poster

    Joined: 01-16-00

    SierraDragon: I have no doubt at all that Apple's prices will be lower. The trade-off is because you get instant credit and don't have to wait. There are lots of people who will do that. I might.

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