updated 08:38 pm EDT, Thu August 22, 2013
Lumia 820 used by cabin crew to provide near real-time card processing
Microsoft has revealed that Delta Airlines has made a large purchase of Nokia devices, for use by flight attendants. Over 19,000 Nokia Lumia 820s were bought by the airline, which will end up being employed by cabin crew as onboard point-of-sale devices, complete with an attached card reader for near real-time credit card processing.
Using the Microsoft Dynamics for Retail mobile platform, the system will allow flight attendants to process upgrades to seating and item purchases, with eReceipts being e-mailed to the customers directly. The system will also support pre-paid credit cards, and in the future, have the ability to read coupons shown on a customer's mobile device.
The addition of Lumias to aircraft is the latest technology upgrade Delta has performed in recent years. The airline provided pilots with iPads as electronic flight bags, replacing a number of heavy manuals typically brought along for each flight, and has deployed 4,500 iPads to US airport restaurants.