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Chinese Apple store Genius Bar appointment scalping rampant

updated 09:19 pm EDT, Mon July 29, 2013

Free appointments sold online for 10 yuan

Reports from inside China reveal a series of profiteers completely booking the Shangai Apple store's Genius Bar reservations, and then selling the reservations online. The scalpers are selling the appointments for 10 yuan ($1.60), and providing login information after sale, allowing the purchasers to modify the appointment to their needs. Most appointments are booked solid when the reservation system opens at 4AM local time.

A reporter from the Beijing Morning News discovered the process after finding no available appointments available on the Apple site for the iPhone, iPod, or iPad. The reported then contacted an advertiser who claimed to be able to offer appointments, asking for an available slot for the next day, and was given a choice of stores and times.

The report claimed that the store does not presently take measures to identify the appointment holder, due the the difficulty of verifying information. Standing in line outside the store for an opening is possible, but relies on a cancellation, with reports of customers waiting for up to four hours to be seen.

by MacNN Staff




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