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Apple: iTunes store was down for 20 percent of iTunes users

updated 01:20 am EDT, Thu June 27, 2013

Follow brief outage for iCloud affecting 1.5 percent of customers

For about an hour and 20 minutes earlier today, some 20 percent of users trying to access the iTunes Store and associated services such as the App Store and iBookstore were blocked from doing so due to a service outage, Apple reports. According to its Services Status page, the problem began at 7:25PT and lasted until 8:45PT this evening. Earlier in the day, a small (1.5) percentage of users were hit with a brief iCloud outage that lasted about 45 minutes in the late afternoon, Pacific Time.

No explanation has been given for the outage, but it is unusual for such a large percentage of customers to be affected. Apple reports that the outage prevented customers "from making purchases," but tweets from users indicate that the store was entirely unresponsive, though some users reported that they could still access the store through their iOS devices. Apple has since resolved the problem, and all services are now said to be functioning normally.

by MacNN Staff



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