updated 04:57 pm EDT, Fri May 31, 2013
Technicians will no longer need annual recertification
Apple has updated its Apple Certified Macintosh Technician (ACMT) program for people aiming to service products under AppleCare warranties. Under the new terms, beginning on June 23rd, Apple says it should easier to both get and maintain certification. Technicians will no longer need to be recertified every year, and all exams will be available online, instead of forcing people to go to testing centers. When a test is done at a center, exam proctors will no longer be required.
Technicians will still need to get individual product certifications in some cases, for instance when dealing with iMacs. Apple is believed to be undertaking a major overhaul of its AppleCare policies, though changes have normally been expected to kick in in the fall. These could involve things like in-house repairs of iPad glass.