updated 12:31 pm EST, Fri December 21, 2012
Complaint otherwise resolved
Italian regulators have issued Apple a final fine 200,000 euros, or about $264,000, over the company's handling of AppleCare warranties, reports say. Although the Autorità Garante della Concorrenza e del Mercato notes that Apple has since fixed its warranty policies, it states that between March 28 and November 10, the company was continuing to fraudulently suggest that an AppleCare plan was needed for two years of warranty coverage, when in reality local laws guarantee that as a minimum. Apple was fined €900,000 ($1.2 million) in March when the Italian government began cracking down on AppleCare marketing.
With the latest fine, the AGCM has closed the case on the AppleCare issue. In all, Apple has made 14 changes to its stores, terms, and website that took effect by or before November 10. The company has also gone to the extreme of pulling AppleCare from its Italian retail stores, limiting Italian access to only versions sold online.
The €200,000 breaks down into six smaller fines. Apple Sales International has been tagged for €120,000; Apple Italia owes €40,000, and Apple Retail Italia is due for another €40,000.