updated 04:48 pm EDT, Mon October 15, 2012
Seagate 1TB drives at risk for failure
Apple has expanded the range of iMacs eligible for a hard drive replacement in its iMac 1TB Seagate replacement program. The program, launched in July of 2011, formerly covered iMacs sold between May and July of 2011. Under the expansion, iMacs with 1TB Seagate hard drives sold between October 2009 and July 2011 will now be eligible for replacements.
Customers with potentially affected devices are encouraged to visit Apple's support page for information on the program. Apple is currently contacting affected iMac owners if they provided a valid email address during the product registration process in order to let them know about the program. iMac owners can check whether their device is affected by entering the serial number on the support page.
Owners of affected iMacs have the option to get its hard drive replaced at an Apple Retail Store, an Apple Authorized Service Provider, or with Apple Technical Support. They will need to have the original OS installation disks that shipped with the product in order to have it reinstalled. They also have the option to contact Apple if they believe they were sold one of the affected hard drives.