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iMessage suffering from failed, delayed messages

updated 03:40 pm EDT, Mon September 17, 2012

Problems not omnipresent amongst users

Some users of Apple's iMessage service are having problems with delayed messages, or even messages failed to be delivered at all, according to complaints. In some circumstances people are getting read receipt notification errors. The issue in fact appears to be inconsistent as a rule, affecting some people but not others, and even those with trouble are occasionally getting a reprieve.

iMessage is integrated into the latest releases of iOS and OS X, and for the former serves as a kind of free, platform-exclusive SMS service. The current outage echoes a similar difficulty with iCloud Mail, which lasted for over two days. Apple will likely want iMessage fixed by Wednesday, when it's planning to release iOS 6.




by MacNN Staff

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  1. LouZer

    Fresh-Faced Recruit

    Joined: 11-21-00

    Not a surprise. Messages on my iPhone will sometimes be sent via iMessage, and other times, even after making the swoosh, just sit there unsent for 4-5 minutes (doesn't say 'delivered'), then get sent via sms. Quite the irritant.

  1. chas_m

    MacNN Staff

    Joined: 08-04-01

    Since "delivered" status is contingent on factors outside Apple's control, there may sometimes be a (usually quite short) delay before one sees "delivered." That's not what this is about.

    The outage didn't affect me at all -- been sending iMessage stuff all day -- and I haven't seen any reports of large-scale outages previously (or now, come to that). Still, for those affected its irritating, and I hope Apple gets it corrected quickly.

  1. LouZer

    Fresh-Faced Recruit

    Joined: 11-21-00

    Originally Posted by chas_mView Post

    Since "delivered" status is contingent on factors outside Apple's control, there may sometimes be a (usually quite short) delay before one sees "delivered." That's not what this is about.
    The outage didn't affect me at all -- been sending iMessage stuff all day -- and I haven't seen any reports of large-scale outages previously (or now, come to that). Still, for those affected its irritating, and I hope Apple gets it corrected quickly.



    Actually, the delivered status is completely within Apple's control, since they control the iphone, they control iMessage, and they control the routing.

    Normally if you iMessage someone, it shows up in messages in blue (vs. green for SMS). Sometimes these messages just sit there for 4 minutes, then it will send via SMS (as green). It's not a couple of seconds, it's four minutes. I can highlight the message and actually choose "Send as SMS" to force it to SMS.

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