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Retina MacBook Pro owners link display issues to LG panels

updated 10:28 am EDT, Fri August 24, 2012

Burn-in, ghosting complaints persisting since June

Some buyers of the Retina MacBook Pro have been experiencing burn-in and ghosting problems with their notebooks since June, according to complaints received by MacNN and posted on Apple's support forums. The issue appears to be connected to the LG display panels used on some systems, since units that instead have Samsung panels are unaffected. Some users suggest that image quality is also better in general on the Samsung hardware.

People dealing with the problems have been trying to swap their computers for new ones, or alternately taking them in for repair. One forum poster says that Apple called him informing him that a software fix is in the works, but if so, it's not clear when the update might be ready. Another anecdote claims that Apple Store clerks are being to told to treat the issue as within specifications, but this hasn't been substantiated so far.

LG is believed to be working on in-cell touchscreen panels for the next-generation iPhone. Trouble with MacBook Pro panels could raise doubts about the quality of iPhone screens.




by MacNN Staff

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