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Adobe working to fix InDesign flaw on newest MacBooks

updated 09:15 pm EDT, Wed July 11, 2012

Restore to factory settings a temporary workaround

New MacBook Air and Pro owners (which ship with OS X 10.7.4) may want to hold off on installing the software update Apple has issued for those models, as it appears to cause an issue with Adobe InDesign CS5, 5.5 and 6. Those affected by the bug say it that if any kind of pop-up dialogue box appears (as would routinely happen in normal operations), it crashes the program. Adobe engineers have acknowledged the issue.

According to an Adobe spokesperson, the problem stems from a (possibly inadvertent) removal of an API that Adobe uses for controlling system icons. The issue may be caused by the update for the latest MacBook Pros (and MacBook Airs) that were issued just hours after the new models were introduced, and appears to be limited to just those users who have applied the update.

Some users have reported that they can avoid the problem on some pop-up dialog boxes (such as when deleting a page) by holding the option (or alt) key down while selecting the action. Older machines that did not qualify for the software update (i.e., any MacBook model prior to the latest refresh) do not appear to be affected by the bug, which should suggest that a fix will be swift in coming.

Although Adobe says it is working on the problem, it has not said how long that might take. Users can reset their mid-2012 MacBooks to factory specifications, which undoes the software update most users have applied by now (since it was issued in early June). An Adobe representative said the company was taking the issue "very seriously" and said he would keep Adobe forum members up to date on any new announcements.

Software update for mid-2012 MacBook models

by MacNN Staff



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