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Apple releases FAQ on Retina display MacBook Pros

updated 10:13 pm EDT, Tue June 26, 2012

Addresses 'low resolution mode' fix, Windows issues

Apple has published a FAQ page dealing with questions regarding the new Retina MacBook Pro models, mentioning a fix for some programs that may not run correctly in the high-resolution mode, tips for working with more than one display, and answering concerns about Boot Camp and other multi-boot environments. The FAQ also reveals how to coax alternative resolution settings out of the Displays panel.

Until more programs are updated to handle the higher-resolution standard of the Retina display, users may encounter situations where some programs leave odd artifacts or other graphic anomalies. Apart from quitting and restarting the program, Apple also advises that users can force the program to open in "low resolution" mode through a new checkbox available by using the "Get Info" command on the application.

The company also recommends setting games to a resolution of 1440x900 as a standard if the user is having trouble with alternative resolutions. Few games are yet optimized for the Retina display, with the notable exception of Diablo III, which can even be played at the full 2880x1800 resolution the Retina MBP is capable of (albeit with some framerate issues the company says will soon be patched). Apple's normal settings for the Retina MBP do not include the full resolution because most type and other display elements would be too small to read.

When using an external display, the resolution of each display can be set separately in Extended Desktop mode. On the Retina MBP, Apple refers to these options simply as "Best for external display" and "Best for built-in display," but for some external monitors the setting is too basic. The FAQ says that users can hold the option key down while selecting the Scaled setting to see additional resolutions that might be more compatible with certain monitors. For mirrored displays, users must choose the resolution that works best for both monitors, which will likely look best on the external and leave the built-in display looking more "low-rez."

For users with Boot Camp-created Windows partitions or other multi-boot setups, Apple has updated the drivers on Windows 7 to account for the Retina display, but on first boot the Windows setup may look "magnified" due the different "dpi" of Windows. This can be adjusted in the Windows Display Control Panel. Virtualized setups that co-exist with the native OS should not have any problem with resolutions.

by MacNN Staff



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