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HTC One X suffering Wi-Fi connectivity issues

updated 12:15 am EDT, Tue June 12, 2012

Quick battery drain, bad Wi-Fi reception among symptoms

A design flaw is interfering with users' ability to connect the HTC One X with a Wi-Fi source. The One X seemingly has several Wi-Fi-related problems that either drain the battery rapidly or render it completely unable to connect to a Wi-Fi network. HTC is reportedly aware of the issue, and is asking for feedback to help the engineering team resolve the problem.

Users can test their devices by gently squeezing the back of the phone between the camera lens and voume buttons. If the Wi-Fi signal strength improves, only to drop when releasing the grip, then the the device is affected by the connectivity bug. The suggested primary fix is returning the phone to the supplier as a "dead on arrival" phone, but laws and policies vary by country and retail chain.

The fault seems to lie in a poorly-connected common antenna, servicing both Bluetooth and Wi-Fi. A device teardown along with a dangerous and complicated user fix is possible for the fault, but not recommended for users to attempt. Following disassembly of the phone, the antenna can be delicately re-soldered, and the phone reassembled. The developer of the hacked repair himself chose to not perform the repair, citing its difficulty and risk of danger to the phone. Regardless of danger, the soldering of the antenna connection by the end user violates the terms of service and likely the phone hardware warranty as well.

The HTC One X was held at customs by order of the ITC to ensure that the installed software complied with import ban restrictions involving an Apple-help patent. The phones were released on May 21 and were generally available at retail by May 25.






by MacNN Staff

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