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Online Apple store gets new chat window, screen-sharing test

updated 03:30 pm EDT, Wed April 11, 2012

Sharing feature so far limited to Brazil

The online Apple store's earlier downtime appears to have brought two minor upgrades. The sales chat window has undergone a cosmetic improvement, more consistent with modern Apple aesthetics. Of special interest though is a reported change to the Brazilian store, where sales workers can share their screens with customers in order to highlight product features.

Sharing is further restricted to the Brazilian store's iPad 2 page. A local website, MacMagazine.com.br, claims that Apple will eventually extend the option across the Brazilian store. When it might arrive in other stores worldwide is unknown; Apple appears to be using Brazil as a testbed, which if so could mean sharing will expand quickly after it survives early scrutiny.




by MacNN Staff

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