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Apple starts demanding extra hours from retail workers

updated 03:20 pm EDT, Mon April 2, 2012

Asks for more hours instead of hiring

Apple has begun demanding more hours from both its full- and part-time retail staff, sources tell ifoAppleStore. While full-time employees are, for instance, currently expected to work at least one weekend day per week -- normally meaning Saturday or Sunday -- Apple is reportedly adding Friday to its definition of the weekend, and insisting that full-timers work two out of three days. Creatives, Geniuses, and Family Room and Red Zone Specialists are affected.

Part-time workers are being required to offer a higher minimum number of hours, up from 16 to 24. Because the new full- and part-time schedules may conflict with existing commitments, especially those on weekends, Apple is said to be trying to accommodate time-off requests as long as they're made three weeks in advance. The new hours are anticipated to take effect April 15th.

ifo's sources explain that the extra hours are linked to growing store traffic; some stores have allegedly seen traffic double every year for the past four years. The result has been a heavy strain, which a widespread increase in hours could help. At the same time, some workers may be forced to quit Apple because of interference with family, school, or other jobs.




by MacNN Staff

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  1. facebook_Samuel

    Via Facebook

    Joined: Apr 2012

    0

    The question is...

    are the full-time workers salaried? If so, then that blows.

  1. King Bob On The Cob

    Joined: Dec 1969

    +9

    Salary shouldn't matter

    Sales floor staff ALWAYS get overtime. Managers will get overtime if they are not compensated at more than $455/week. Genius Bar workers should get overtime unless they are paid over $27.63/hour (AFAIK, you don't make that as a Genius).

    Don't let companies s**** you by claiming "salaried" anytime you ask why you're not being compensated for overtime. You'll have to be management/administrative/highly-compensated/computer professional for them not to compensate you for overtime.

  1. Feathers

    Joined: Dec 1969

    +7

    Here it comes...

    ...and they said that there was nothing to worry about when they appointed a former head of both Tesco and DSG, John Browett, to head up retail. I mean Tesco and Dixons are famous for how well they treat their staff... not! Not to mention the fact that they are probably two of the most despised retail chains in the U.K.

  1. Bobfozz

    Joined: Dec 1969

    +3

    wait until we get...

    more details before we start criticizing what's going on. Did you see the part where store traffic is way up?

  1. jwdsail

    Joined: Dec 1969

    +7

    yeash...

    Let's see...

    Traffic is up, demand is up, so let's "reward" our hard working employees by making them give up their weekends, making them miserable, and destroying the atmosphere many customers like at the Apple store that created the high traffic in the first place... Because tired, over-worked employees make for such an awesome customer experience!

    Brilliant!

  1. thinkman

    Joined: Dec 1969

    +5

    Hey y'all down here in the Comments...

    Not surprised by all the critics to this completely incomplete tidbit of information, but I suggest you take Bobfozz's advice.

  1. Rance

    Joined: Dec 1969

    0

    hmm...

    might end my part time apple career...

  1. jpellino

    Joined: Dec 1969

    +5

    We've come a long way...

    ...from those tshirts in Cupertino - "90 hours a week and LOVING it!"

  1. charlituna

    Joined: Dec 1969

    0

    if you look at the source

    a guy claiming to be an employee says that part timers have had to have 3 days fully open to work for years and that they do it by days not hours. He also says that there's been no such information about the whole weekend thing given to them

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