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Users report issues with iCloud on Apple TV, already fixed

updated 11:00 pm EDT, Thu March 22, 2012

Was affecting files larger than 15MB

Apple confirmed an issue with iTunes in the Cloud earlier this evening that was preventing some users from streaming or downloading content from their iCloud account for a short period, AppleInsider reports. The issue appears to have begun around 6:30 p.m. Eastern time but was apparently resolved around two and a half hours later, judging from reports in an Apple Support community thread.

The error generated a false message that "this item cannot be downloaded on this network" and instructs users to "connect to a Wi-Fi network or download it" instruction on Apple TV units. The problem was first reported on TheNextWeb, which also provided a picture of the error message. Users who called Apple to report the problem were told there was no estimated time for resumption, as engineers were still trying to determine the origin of the trouble.

Compared to the early days of the revamped MobileMe in 2008, iCloud's rollout has been relatively smooth, with few large-scale outages. Apple's status page for iCloud lists all services has being online, but has clearly not yet been updated to reflect the recent incident, as the time stamps is from March 16th. [Image via TheNextWeb]

by MacNN Staff



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