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Microsoft goes opaque on Windows Phone updates

updated 08:25 pm EST, Fri January 6, 2012

Microsoft to no longer say when WP updates arrive

Microsoft's Customer Experience GM Eric Hautala updated Windows Phone owners with word that the company would go dark on detailed Windows Phone updates. Despite what it had done for much of 2011, it would no longer tell customers which carriers, countries, and phones were getting a new OS revision. No explanation was given as to the sudden silence.

Hautala's weekly blog updates would also go away in favor of general news updates on the Windows Phone page.

While the manager implied that improvements to the update process might have contributed to the scaled back information, the changes now mean that Windows Phone owners won't know when their devices will get an update beyond a generic start date. Most Windows Phone updates take multiple weeks to roll out completely and, for minor updates, occasionally exempt devices that don't need it or for which the carrier declined it.

The decision makes for a partial reversion to the days of Windows Mobile, when Microsoft couldn't say when or if a device would get an update. Turnaround times are much faster for Windows Phone than on Windows Mobile or on Android, but only Apple can so far say that it both has quick updates and definitive schedules when everyone can upgrade.




by MacNN Staff

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Comments

  1. Paul Huang

    Joined: Dec 1969

    +7

    They are ready to fold it up like

    ZUNE DOOM.

  1. benjitek

    Joined: Dec 1969

    +8

    Kin 2 :-(

    It's just like what happened at the beginning of the end of the Kin :(

  1. benjitek

    Joined: Dec 1969

    0

    Kin 2 :-(

    It's just like what happened at the beginning of the end of the Kin :(

  1. macnixer

    Joined: Dec 1969

    +2

    to some extent Paul H you are right

    Then again, there are not too many outside Microsoft who use Winders Phone so it would not matter much as most of them would get the updates in their dogfood.

  1. macnixer

    Joined: Dec 1969

    +1

    Leaking ship

    Once upon a time in America, there was a corporation that used to leak from the top. Then came along a genius in shining armor and closed all the leaks.

    The genius could not kill the habit as the monster moved further north and now another corporation leaks virtually from everywhere.

  1. ggirton

    Joined: Dec 1969

    0

    How about this?

    The Windows Phone software update process is SO GOOD, and SO TRANSPARENT, that not only do YOU not know and can't tell the difference when the update has come across --- Microsoft can't tell either.

    We're in a future where magic is barely distinguishable from what-it-is.

  1. Foe Hammer

    Joined: Dec 1969

    +3

    Hey Look!!!

    Fisher-Price has a version of Tetris!

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