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http://www.macnn.com/articles/11/12/30/clerks.continue.working.in.frigid.conditions/

Door at Lehigh Valley Apple Store shatters for ninth time

updated 04:30 pm EST, Fri December 30, 2011

 

Clerks continue working in frigid conditions


The glass door to the Lehigh Valley Apple Store in Whitehall, Pennsylvania shattered for the ninth time this year last Wednesday, a report says. The incident is attributed to sub-freezing temperatures and the wind, which started at about 8mph at sunrise but gusted up to 37mph by 1PM. As a store visitor opened the door, the wind caught it and threw it fully open, causing it to break into a "million tiny pieces," according to one person in the vicinity.

One witness claims that while the accident scared shoppers, store clerks were unfazed because of how many times the door had already been smashed. People continued to come in and out of the store as staff swept up glass. Workers also kept serving customers, using coats and red fleece pullovers to cope with the cold.

Black plywood was ultimately installed to keep the the outlet warmer. The number of breakages may be linked not just to the weather, but also to the orientation of the swinging door and the store as a whole.


by MacNN Staff

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 retail, Apple, Pennsylvania
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Comments

  1. Iritscen

    Fresh-Faced Recruit

    Joined: Jun 2009

    +2

    Perhaps

    ...this is what they call bad feng shui.

  1. makemineamac

    Fresh-Faced Recruit

    Joined: Mar 2008

    +3

    Good One! Or...

    It could just be poor quality glass for the climate...

  1. Titanium Man

    Forum Regular

    Joined: Mar 2001

    +8

    Easy fix

    Time to make those doors out of Gorilla Glass, like the iPhone 4.

  1. Grendelmon

    Forum Regular

    Joined: Dec 2007

    +4

    Anybody remember...

    ....What the definition of insanity is?

  1. Makosuke

    Fresh-Faced Recruit

    Joined: Aug 2001

    +2

    Not insane...

    Insanity: Doing the same thing repeatedly and expecting different results.

    But why would that make this insane? Nobody said they didn't expect it to break again--they probably started expecting it around the third time it was replaced.

    Somebody somewhere up the chain just decided that aesthetics were worth the cost of replacing the door every couple of months.

    That said, it seems like somebody is eventually going to get hurt by flying glass, so it'd make a lot more sense to figure out why it's breaking and work around it instead of just buying more doors. There's only so much you can do about 30+MPH winds and opening doors apart from moving the whole store, but at minimum some kind of short-swing backstop seems to be in order.

  1. brainiac

    Fresh-Faced Recruit

    Joined: Sep 2003

    +6

    Automatic sliding doors

    Like on the Enterprise

  1. chas_m

    Moderator

    Joined: Aug 2001

    +2

    Chicago

    Has a lot of glass and revolving glass doors at various establishments, and on very windy days they have to put up signs reminding people to be very careful handling the doors.

    Eventually Apple will figure out an elegant redesign to minimize the risk of this happening again, but in the meantime, handle all glass doors with caution on very windy days!

  1. haineux

    Fresh-Faced Recruit

    Joined: Sep 2011

    +2

    Tempered Glass

    http://en.wikipedia.org/wiki/Toughened_glass

    The glass in the doors is processed so that it will shatter into small cubes, which are less likely to hurt someone.

    Nine times, though? They need to call a structural engineer to design a better door!

  1. SolarSaves

    Fresh-Faced Recruit

    Joined: Mar 2010

    +1

    Hardware

    It isn't the door that needs redesigning, it is the hardware controlling the door that needs updating.

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