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Intuit will re-vamp Quicken 2007 to be Lion-compatible

updated 06:15 pm EST, Thu December 22, 2011

'First step' of new effort to support Mac users

Quicken customers have reported receiving e-mails from Intuit promising a new effort to winning back disaffected Mac users, announcing a new solution to make Quicken 2007 Lion-compatible that will be delivered by "early spring" and saying that the company is expanding its Mac development team to better support Mac users, AppleInsider reports. Quicken 2007 worked in Snow Leopard but was not compatible with Lion.

The note, from Intuit Personal Finance Group General Manager Aaron Forth, acknowledged that the company has "not always delivered" on its promise to "deliver the best products" to Mac customers, and that the lack of full support has caused frustration among its customer base. The "re-engineered" Quicken 2007 for Lion will be able to automatically use existing Quicken 2007 files in Snow Leopard, allowing those users to finally upgrade to Lion, and will also let customers who are using the existing Quicken Essentials (the company's only Lion-compatible product) to migrate their data into the updated Quicken 2007.

Forth characterized the solution as "just a first step" in winning back disaffected Mac customers and that he understands "we have a way to go" in addressing inequities between Mac and Windows platforms. Intuit released the stripped-down Quicken Essentialsin mid 2010 that removed a number of features normally found in Quicken, such as bill paying and detailed investment tracking. While many customers eventually moved to Quicken Essentials, it was seen as a downgrade that forced some customers to adopt alternatives such as iBank or Moneydance.

The e-mail does not offer many specifics, though there is a small FAQ on the company's support website where users can opt to be notified of any new developments. There is no word yet on whether the updated Quicken 2007 will support non-US users. [via AppleInsider]





by MacNN Staff

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Comments

  1. sailin74

    Joined: Dec 1969

    0

    Shutter the Mac Unit

    Seriously? These people should just close down Mac support all together.

  1. ebeyer

    Joined: Dec 1969

    0

    GNUcash

    I switched to GNUcash when I upgraded to Lion. It's free, it's cross-platform (Win/Mac/Linux) and it can read my "legacy" Quicken files from Quicken 2006 for mac. It doesn't do online banking very well and the reporting features suck, though. But as a general ledger it's not half bad.

  1. testudo

    Joined: Dec 1969

    +2

    Re: GNUCash

    Sure, you probably also have an android phone and just want free apps for that too. Spend some cash, bud, support some developers!

  1. coffeetime

    Joined: Dec 1969

    +4

    A little too late

    I had been using iBank for the last 6 months and begin to love it. Especially you can enter expenses on iPhone without waiting to get home. I doubt Quicken for Mac will have any App coming with this kind of BS overdue promise they are throwing at us. Too bad I had been using Quicken for the last ten years.

  1. Bobfozz

    Joined: Dec 1969

    +4

    Intuit is a joke and has been

    It's hard to believe the CEO of Intuit is or was on Apple's BoD. If Steve Jobs really KNEW that company was such a Mac-loser he would've tossed the guy out the window. One THING, just one, all Mac Users wanted was to at least HAVE the features on the Windows versions. Every time an upgrade was announced new hope would spring but it was NEVER done!
    I quit looking into Quicken as a solution when I stopped using the PC version too.
    I spent $600 on "Moneyworks" and it is nothing but terrific. Yes, a learning curve, but it does almost everything and well. My BEST investment. Give them a shout and tell Intuit to get screwed.

  1. blshaw

    Joined: Dec 1969

    +7

    Forward thinkers!

    These idiots have been hearing complaints from Mac users for years, and chose to ignore them for years. They knew that Lion was going to render Quicken unusable and they ignored that, too. Only when others entered the market, provided real alternatives and started stealing market share do they say, "Hey, we need to respond!" I switched to SEE Finance and will never go back to Johnny-come-lately Intuit. I urge all other Mac users to boycott Intuit, too.

  1. GJGY1B

    Joined: Dec 1969

    +6

    A little late there, Intuit

    After telling Quicken 2007 users to drop dead, they're now saying that they didn't really mean it and if we just wait a few more months, they'll have a solution. Sorry Intuit, that ship has sailed. I dragged my feet for a long time before switching to iBank a couple of months age. At this point, they would not only have to reimburse me for the cost of iBank, they would also have to compensate me for the time to move the data and verify the all the account balances were correct. Given Intuit's track record of indifferent support for the Mac, I probably would not switch back even if they did pay me.

  1. jfelbab

    Joined: Dec 1969

    +6

    Nice try but...

    I went to Lion and chose iBank to go with me. I could care less about any promises from you, Intuit. You should have thought about this years ago. You consistently demonstrated that you didn't give a darn about the Mac platform and I should believe you now? Funny, I don't think you are serious. I'm happy with my choice and I hope you are with yours as well. I wouldn't use your product if you gave it to me.

  1. CreepDogg

    Joined: Dec 1969

    +3

    Seriously?

    Just when you think you've seen the depths of how brain-dead this company can be, they surprise you once again.

    Say you're the CEO of a company. You have a finite account of resources to commit to a product (Quicken Mac support). You have a product you've been developing (QEM) that has good underpinnings, but is seriously lacking in the features you need (which you have written for other platforms).

    You also have a 6-year-old product that's going nowhere (Q2007), but you could commit your finite resources to band-aid an enormous kludge onto it to get it to work in a modern environment.

    Or, you could commit those same resources to building out the features on your workable future platform.

    Which do you choose?

    Really, Intuit? Really? Wow.

  1. mkral

    Joined: Dec 1969

    +2

    Still like Quicken

    I guess I'm in the minority here, but I still use & like Quicken 2007. I will be upgrading when the Lion Compatible version comes out. And if Quicken ever comes out with a newer version that has all of the features of 2007, I'll probably upgrade then as well. I've tried several other Personal finance products, but I've not found one that works as well as Quicken does for me.

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