updated 07:50 am EST, Tue December 20, 2011
iPod nano replacement program hops to new models
Apple's iPod nano replacement program may be switching over to new-generation models. After reports from users on the MacNN forums of long delays in getting replacements, new updates on the MacRumors forums have suggested shipping replacements are now current hardware. Serial numbers when checked against Apple's warranty site show sixth-generation models that cover everything from September 2010 through today.
Customers talking to Apple staff have been told of various shortages, ranging through to the boxes themselves.
While customers haven't yet gotten new models, a switch to new models was always possible given the age of the iPod in question. Many were surprised when Apple still had first-generation iPod nanos, even if refurbished, over five years after they had stopped production. New versions may be expensive for Apple, bbut will be both necessary and likely only to reach a smaller batch of replacements.