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Emails from Comcast, RoadRunner going missing at Apple

updated 04:40 pm EST, Wed December 7, 2011

Old, .mac accounts not getting messages

Some emails sent to or .mac addresses are going missing, according to complaints on Apple's support forums. In particular messages sent from Comcast but predominantly RoadRunner domains are either arriving as much as a day late, or disappearing entirely. The affected domains are also scattered across the country rather than located in a particular region. Unexpectedly, forwarding a message from one account to another may work without issues.

Comcast is allegedly calling the glitch "a .mac problem." One person reports that RoadRunner has passed the matter on to engineers. Because multiple ISPs have been impacted, though, the interrupted mail is likely traceable to difficulties on Apple servers.

by MacNN Staff



  1. Stuke

    Joined: Dec 1969


    Let the finger pointing begin

    "It's not me." "Our servers and software are running to standards. It must be them." Instead, we'd love to hear from either, preferably both together a statement that "our special joint engineering team has been formed and an 8D analysis has been started. Stay tuned for further updates."

  1. davidlfoster

    Joined: Dec 1969



    I had a message bounce today as well, one addressed to my wife who's .mac address I can attest is definitely correct.

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