AAPL Stock: 117.81 ( -0.22 )

Printed from

Three call center employees get video chat capability

updated 05:05 pm EST, Fri November 25, 2011

Three intros 3LiveShop video call service

Denmark's Three wireless carrier has brought the unique addition of video calling for its call center staff, allowing users to buy a new phone face-to-face without physically being in a store. The interface allows the employees to show off product videos and photos as well as features on a heads-up, picture-in-picture window during the video call as well. Shoppers don't have to show themselves to the Three employees, however.

They can also choose to chat over the phone, without the video, as well as chat online through text input. Called 3LiveShop, the service has already gone live in both Sweden and Denmark. Other than meeting the technical requirements, users also need to be at least 18 years old. A hold period still applies, as it does in traditional phone calls. [via Engadget]

by MacNN Staff



Login Here

Not a member of the MacNN forums? Register now for free.


Network Headlines

Follow us on Facebook


Most Popular


Recent Reviews

Ultimate Ears Megaboom Bluetooth Speaker

Ultimate Ears (now owned by Logitech) has found great success in the marketplace with its "Boom" series of Bluetooth speakers, a mod ...

Kinivo URBN Premium Bluetooth Headphones

We love music, and we're willing to bet that you do, too. If you're like us, you probably spend a good portion of your time wearing ...

Jamstik+ MIDI Controller

For a long time the MIDI world has been dominated by keyboard-inspired controllers. Times are changing however, and we are slowly star ...


Most Commented