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Survey: iPhones up 50 percent in enterprise use in 2011

updated 02:30 am EST, Thu November 17, 2011

Also most likely to be next purchased phone

The iPhone made enormous strides in penetrating the enterprise in 2011, a new survey from iPass shows. The Apple handsets jumped from 31 percent share to 45 percent in a single year, while Android phones also did well, going from 11 percent to just over 20 percent, an even higher growth rate that put it in third place. The growth came at the expense of rivals, principally Symbian and Windows Phone, though the Blackberry suffered a small drop as well.

The rise of both iOS and Android in the business community is credited in part to the dropping median age of mobile employees, down five years to age 41 in this year's survey compared to last year, and also in part to a growing trend among companies to let employees self-select what smartphone they want. This policy was also reflected in the statistics that arose from the question of what the workers' next smartphone purchase would be. The iPhone dominated the responses with 18 percent, followed by Android at 11.2 percent and the rest in low single digits, with Blackberry trailing behind Windows Mobile (2.3 percent compared to 3.6 percent for Windows Mobile).

The survey also looked at tablet ownership, which has jumped a third from 2010 to 2011, with 44 percent of employees now saying they own one. More and more mobile workers now have what iPass calls a "mobile stack" of tools (notebook, tablet and smartphone) and are increasing choosing to do more work on the smartphones and tablets, leaving the notebooks or desktops to handle only the most complex or back-end tasks.

The number of mobile workers with smartphones has now climbed to 95 percent, up from 85 percent a year ago. Over 91 percent of those surveyed said they use their smartphones for work, compared to just 69 percent in 2010. 42 percent of the respondents said they leave their company-issued laptops at work and use the more mobile devices more when away from the office.

The survey questioned 2,300 mobile workers across 1,100 firms over a month-long period in September and October.


Percentages of smartphones among survey respondents





Planned smartphone assignment or purchase in 2012





by MacNN Staff

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