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Apple starts replacing early iPod nanos in US due to battery

updated 01:40 am EST, Sat November 12, 2011

iPod nano 1st gen program begins

Apple without fanfare has ramped up an iPod nano Replacement Program in the US. Echoing a similar program from Japan last year, the program replaces first-generation iPod nano players from a particular batch of serial numbers for safety reasons. The lithium-ion pack will overheat in "very rare cases," Apple said, referring to a small number of instances in which the batteries caught fire.

The susceptibility only stems from one battery supplier, but it includes packs made by that company from the very start of the iPod nano's life in September 2005 through to slightly after the start of the second generation, in December 2006.

As before, owners can get a replacement iPod through an online check and should get a replacement in about six weeks after Apple's depot gets the old iPod. Apple can't recreate engravings and recommends that users have separate copies of any content on the iPod before they turn it in, since the information won't be copied over.

Lithium-ion batteries from the era were susceptible as a whole and helped lead companies like Apple to using lower-capacity but safer lithium-polymer packs for more of its devices in the future. Sony faced a wide-ranging problem at the time with a mass notebook battery recall that affected most major PC builders, including Apple.




by MacNN Staff

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Comments

  1. splateagle

    Joined: Dec 1969

    +2

    comment title

    Seems to have also been quietly implemented in the UK:

    http://www.apple.com/uk/support/ipodnano_replacement/

    and France:

    http://www.apple.com/fr/support/ipodnano_replacement/

    possibly elsewhere too...

  1. notagain

    Joined: Dec 1969

    -1

    comment title

    Apple quietly sent me an email. My iPod is now scheduled for pickup within the next two business days.
    I'm wondering which iPod is being used as a replacement.

  1. Paul Huang

    Joined: Dec 1969

    0

    nano 8GB

    First nano had a screen, so the replacement has to have a screen. This means the new nano. Smallest capacity would be the only option, and it's going to cover both 2GB and 4GB—the only two capacities from that era.

  1. jaskets

    Joined: Dec 1969

    +1

    comment title

    I love my first generation iPod Nano. I lament the day it dies. I love the click wheel interface for working out at the gym where I use it.

  1. charlituna

    Joined: Dec 1969

    0

    bit of clarification for folks

    The article is a bit vague on some parts of this so here's the missing deets

    1. This is only for certain serial numbers. Not ever unit
    2. You have to have a unit to swap. If you got rid of said nano ages ago you are out of luck
    3. You will receive a blank 1ST GEN NANO

  1. charlituna

    Joined: Dec 1969

    0

    bit of clarification for folks

    The article is a bit vague on some parts of this so here's the missing deets

    1. This is only for certain serial numbers. Not ever unit
    2. You have to have a unit to swap. If you got rid of said nano ages ago you are out of luck
    3. You will receive a blank 1ST GEN NANO OF THE SAME SIZE AS THE OLD ONE. That's right. they are not sending you a current nano, a 5th gen or whatever. They are sending you the same model. Several states in the US require companies like Apple to be able to provide service for as much as 7 years even at customer cost so they have to have the parts etc to make these on demand still. They do and they can. That's why it is taking so long. They will build the nano after they get your old one and ship it to you.

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