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HP sues itself over TouchPad refunds

updated 03:15 pm EDT, Thu September 1, 2011

HP sues company it hired to handle refunds

A misunderstanding of large proportions resulted in HP trying to sue one of its own partners party, Germany's Greenova Services GmbH, for allegedly trying to scam HP TouchPad buyers. HP hired the German company to handle refunds for buyers that bought the tablet before the fire sale. Many news sites picked up Greenova's services as a money-making scam, as the site requested bank account numbers.

The lawsuit has since been dropped. It's not clear why HP hadn't checked or otherwise been aware of its own relationship to the company before launching into the complaint.

HP cut the prices of the TouchPad after deciding to pull the cord on its ailing mobile business down to $100 from $400 for the basic Wi-Fi tablet and the 32GB version down to $150. Those who purchased the device for the full price were able to secure a refund, often at the retailer where it was purchased but otherwise through HP itself. [via PreCentral]




by MacNN Staff

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