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Apple anti-theft measures encounter Connecticut pushback

updated 04:05 pm EDT, Wed August 10, 2011

Company taking steps to fight smash-and-grabs

Apple is encountering local opposition to a plan to install a security gate at its Greenwich store in Connecticut, a local publication reports. Once complete, the gate should extend from the floor to the ceiling, protecting against burglars smashing the windows. The addition is said to be out of character for Greenwich Avenue however, which is lined with boutiques and even lacks traffic lights. Only one other business on the street has a security gate.

One merchant on the street complains that Apple's plan might make Greenwich Avenue look more like "Beirut." The contractor assigned to handle the gate, Shawmut Design and Construction, is said to be in contact with town officials, at least some of which are unhappy. "Legally, we don't have any ground to stand on to say that they couldn't do it," says town planner Diane Fox. "Most people, I think, when it goes up, are going to have a problem with it. We were hoping that they would explore other alternatives.

"This is a National Historic District, too," she adds. "What it's sending is a message. If we want to bring in more shoppers and make it more 24/7, this kind of routine is not going to make it more pleasurable."

Apple has already submitted early schematics to the local Planning and Zoning office, along with photos of other Apple Stores with similar gates. Other town officials have used terms such as "ugly" to describe the gate, and argued that Apple should abide by local guidelines. A major concern may be preserving the prestige and affluence of the street, since the gate could cause rents to drop.

Apple though has been installing gates at some of its US retail stores in an attempt to cope with smash-and-grab robberies. The price of Apple products combined the ease of smashing through the company's standard glass facades has resulted in several thefts, including one which hit the Greenwich outlet last December. The goods stolen were valued in the tens of thousands of dollars, and no one has been arrested.

by MacNN Staff



  1. prl99

    Joined: Dec 1969


    Fine, get ready to pay Apple for losses

    I totally understand their desire to keep their town peaceful and pleasant looking but the cold hard facts are that people are bashing windows to steal Apple products. This happens at other stores as well. Apple has a right to product their merchandise and if they can come up with a pleasant looking security gate (bunch of high-powered lasers would work too), then they should be able to put it in. If Greenwich doesn't like it, then Apple has every right to sue the town for failing to protect their store. This store was already hit and I bet Greenwich didn't pay Apple a dime.

  1. PBG4 User

    Joined: Dec 1969


    Greenwich, it figures

    Average price for a 2,500 sq ft home in Greenwich costs 1.5 million (one of the richest cities in the US). Why can't they stop burglars? They must be raking in the property taxes.

  1. MyRightEye

    Joined: Dec 1969



    Just put solid seating around the entrance that will block vehicles.

  1. Mathue

    Joined: Dec 1969



    Why can't the city provide enough patrols to stop these VERY brash robberies? Its in the top 20 RICHEST cities in the nation!

  1. Sandman619

    Joined: Dec 1969


    Which came first…

    So yeah, Apple is coming from inexperience for sure.
    Sounds as though Greenwich needs to focus on curbing their local crime & making their community safer for residents & businesses. That is what lowers property values, not security gate

    Cheers !

  1. testudo

    Joined: Dec 1969



    Apple creates a store and facade which is all about looks, not functionality (big glass windows, etc), and that's fine. But then when the town is concerned about looks, it's unfair to apple.

    Here's a simple question: Why doesn't Apple just put the freakin' gate inside? Then there's no concern about the exterior look and they can do whatever they want.

    Or would that ruin the look of the interior of their store, and that would be bad.

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