Apple, Google asked to make refunds available in Taipei
updated 04:55 pm EDT, Fri June 3, 2011
Government calls for 7-day free trial
The Taipei City government has asked Google and Apple to provide a seven-day free trial period for their respective mobile app stores. Yeh Ching-yuan, the top person in the city's Law and Regulation Commission, claims the companies are in violation of the Consumer Protection Act without free trials or a way to provide full refunds.
As a specific example, Yeh pointed to a situation in which an App Store customer downloaded a faulty app that did not work, but the individual could not receive a refund. The regulator suggests any denial of responsibility from the companies, even though apps are developed by third parties, is an "irresponsible business practice," according to quotes posted by Taipei Times.
The government has threatened to fine each company up to 1.5 million TWD (~$52,000 USD) if they do not comply within 15 days.
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Joined: Jun 2011
Good idea
That's the way it should be.