updated 10:05 pm EDT, Wed April 27, 2011
Sony Q and A says credit safe, passwords must go
Sony in a Q&A post on Wednesday night tried to reassure PS3 and PSP gamers with more details of what it believed happened during the PSN account hack. It now said it believed there was "no evidence" credit card information had been taken and that the data itself had been encrypted. The warning was solely to say it couldn't rule out a hack entirely, it said, also providing a small comfort that the security code for credit cards wasn't compromised since it wasn't in the system.
The electronics maker did, however, say that a password change would now be mandatory for everyone as soon as PSN was back online A firmware update would go out to PS3s and PSPs to address the issue. More details were coming later, Sony promised.
Most details were a recap of those provided before, including expectations that some services would be back by next Tuesday. Sony made clear that it was talking not just to the outside security firm that was investigating the situation but was talking to police worldwide to try and track down the source. No clues were given as to who any attackers might have been or where they were located.
The PSN breach has escalated in impact and may now be considered the fifth largest such compromise in history through sheer scale. With 77 million total accounts, the gaming network is larger than some major banks and is rare among them in reaching a truly global scale.