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Apple Stores to launch Joint Venture on March 2nd

updated 09:30 am EST, Mon February 28, 2011

Should give small businesses Genius priority


Apple Store meetings held on Sunday were indeed related to Joint Venture, which should launch March 2nd in the US and March 3rd in the UK, attendees tell AppleInsider. The service plan will reportedly be offered when buying a new Mac, and cost $500 a year to cover up to five computers. Extra Macs can be covered at a price of $99 a year.

Aimed at small businesses, the slogan for Joint Venture is said to be "Get Setup. Get Trained. Keep Running." Along those lines subscribers will get options not available to the general public, such as installing and configuring Microsoft Exchange during system setup. Still more important may be priority support at the Genius Bar, including access to an exclusive technical support phone number. In cases where a Genius repair takes more than 24 hours, people may be able to borrow a 15-inch MacBook Pro with preloaded copies of iWork and Microsoft Office.

Some other perks included with Joint Venture allegedly include personal data transfer, and up to three group training sessions per year with eight people at a time. A special webpage should allow scheduling phone support with Genius technicians.

The timing of the rollout could put extra strain on Apple Store workers. The company only recently launched new MacBook Pros, and is expected to announce a second-generation iPad on the 2nd. The tablet could potentially ship as soon as this week.




by MacNN Staff

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Comments

  1. burger

    Forum Regular

    Joined: Sep 2000

    0

    Set up Exchange?

    "Along those lines subscribers will get options not available to the general public, such as installing and configuring Microsoft Exchange during system setup."

    For only $500 a year, setting up and maintaining Exchange sounds like a great deal! hehe

  1. Jeronimo2000

    Fresh-Faced Recruit

    Joined: Aug 2001

    0

    Exchange

    I had to "set up" Exchange (or rather, Outlook 2011) on a Mac today. I entered the mail server, the user name, the password, and that was it. I'm not looking forward to "maintaining" the whole thing though, if it really is that much hassle in comparison to the "setting up" part. :)

  1. ScottG

    Fresh-Faced Recruit

    Joined: Jan 2005

    +1

    My Mac - Plus 4 Friends with Macs...

    So start a basic company in name, and 4 Friends with Macs. Sounds like a killer deal for $100 a year per Mac System. Much cheaper too then AppleCare on MacBook Pro's and others. Also if this let's you have coverage past the 3 year cut off, that's what I'd do then each year.

  1. Roehlstation

    Fresh-Faced Recruit

    Joined: Aug 2001

    0

    Really?

    Sorry, I wouldn't expect that they are going to do too much for $500. They aren't going to provide a full solution for that price, they are going to set up your Macs to do some pretty basic stuff. I doubt they will touch mixed environments.

  1. ggirton

    Fresh-Faced Recruit

    Joined: Nov 1999

    +1

    strain on the workers?

    oh, the strain of selling 2 new devices that are faster and better than the ones that came before. How ever will they manage the strain? By graciously accepting their paychecks?

  1. testudo

    Fresh-Faced Recruit

    Joined: Aug 2001

    -1

    Re: Exchange

    If the wording of the article is correct, and this does include setting up an Exchange server, then, like burger said, $500 is a drop in the hat.

    It isn't correct (it's MacNN, why would anyone take what is written as being written correctly?)

    As it reads: "Along those lines subscribers will get options not available to the general public, such as installing and configuring Microsoft Exchange during system setup. "

    Since when did one install Exchange when setting up your mac?

    Setting up an Exchange server for anything other than the most basic of email servers is a task within itself and is not something that typically can be done without knowing what the heck you're doing.

    Which goes for most any software being set up for enterprise-wide service, regardless of platform.

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