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NVIDIA starts offering settlements in notebook GPU case

updated 03:50 pm EST, Thu January 13, 2011

NVIDIA begins payouts in class action GPU lawsuit

The list of potentially affected notebooks has now gone up in the class-action lawsuit NVIDIA is facing. Owners of 15- and 17-inch notebooks from Apple, HP and Dell with NVIDIA graphics hardware that malfunctioned. The potentially affected Apple models are those MacBook Pro models made between May of 2007 and September of 2008. Dell and HP notebooks made between 2005 and 2010 may also be affected.

In all, 21 different models from Dell could be affected, the same amount from HP and two Apple MacBook Pro models. The claim period starts today, January 13, and ends on March 14. Plaintiffs with Apple and Dell computers are eligible to get replacement parts and related repairs covered, while HP notebooks are eligible for replacement models.

Issues that came as a result of these faulty graphics components are said to include distortions, scrambled video and others on their displays.

The issue was originally caused by NVIDIA's decision to use non-eutectic material in building some of its GeForce 8 series desktop and notebook graphics chips. Although it has never publicly touched on the extent of the problems, the design is believed to have been inherently flawed and to have guaranteed that every GeForce 8400 and 8600, and some 8800 models, would fail prematurely.

by MacNN Staff



  1. testudo

    Joined: Dec 1969



    I got an email on this a few days ago. When I read it, I assumed it was for my iBook and it's crappy video card (which made sense, since the resolution of the case is that you would send in the computer and they would fix it, and who'd be silly enough to have a 5 year old iBook fixed, if they still had it at all).

    I also thought that since it's the only laptop I have with an nVidia card in it. I guess the lawyers are just spamming every possible person, for I'm sure they'll get more money for each claim they get filed.

    At least the resolution is to have the computer fixed, and not some lame "$50 gift certificate from the Apple or Dell store".

  1. wrenchy

    Joined: Dec 1969


    comment title

    >>>not some lame "$50 gift certificate from the Apple

    Yeah and make you sign some NDA in an attempt to suppress and silence you. Apple is famous for these gestapo techniques.

  1. IxOsX

    Joined: Dec 1969


    I had a problem and I was lucky.

    I have a Macbook Pro, one with the 8600 NVidia problem. Effectively my MacBook Pro, just stop giving any video Output some in time. So, in my country (not USA), I went to an Apple Representative, and they just switch the video card, without any cost to me. I can only complain for the delay of that change, almost one week (far from the some quality of USA support). But I was happy to see the problem fixed. Hope that this was not fixed only temporary.

    For what I know, Apple gives a free change/fix, for any defective nvidia card, for the next three years after the bought of the machine (2007-2008).

    But here in Europe, I never received any NVidia contact or notification, about the problem.

  1. testudo

    Joined: Dec 1969



    But here in Europe, I never received any NVidia contact or notification, about the problem.

    It isn't nVidia who is responsible for telling you about the problem. They don't even know who you are. They tell Apple, Dell, etc, of the problem, and they're supposed to tell you. The lawyers for the class will tell you about a settlement, of course.

    But you shouldn't be surprised, neither nVidia nor Apple ever informs anyone of the problem beforehand. Apple keeps most of their problems to themselves. Then, when you have an issue, they'll fix it (and they make it seem like they're doing you a favor, treating you good as a customer, not fixing a defective part they knew about but didn't want you to know about).

    My MBP battery started giving me fits (not keeping a charge, turning off the computer when it said there was 30% on it, etc). It had less than 200 cycles on it. Posts on MacIntouch reported many people with the problem, and pointed to Apple's "exchange" program for affected models. My model fell into that group. So I take it to the Apple Store, wait forever to be helped (I guess setting up a person's email is a good job for a 'genius'), and explain the problem to the guy. He looks things over and tells me "Oh, we don't usually exchange batteries on computers. 200 cycles is where they start acting up. But we're going to be nice and replace this one, but just this once." No mention of the known problem. No mention of the exchange program. It's all the genius doing you a favor.

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