Korean family sues Apple over blocked iPhone repair
updated 10:55 am EST, Fri December 24, 2010
by MacNN Staff
Company offered settlement with gag order
A South Korean family is suing Apple citing unfair repair policies, says the Korea Herald. In October the father of the family, Lee Chul-ho, asked Apple for approximately $251 in compensation after it refused to repair his daughter's iPhone 3G. Apple is said to have blocked a free warranty repair on the basis that the phone's water sensors were tripped; the family denies causing any water damage.
Apple is reported to have tried to settling with the family out of court, but with a gag order preventing them from talking to the media. The family resisted, and claims that the main goal is not to get their own financial compensation, but to ensure that other people can get money back from Apple for unfairly paid repair costs. "There is no point of raising the suit if only one individual gets compensation," says Chul-ho.