updated 06:10 pm EST, Tue December 7, 2010
Exec responds to frustrated customer
Apple CEO Steve Jobs has reportedly promised improvements to the company's MobileMe services sometime next year. The executive is said to have responded to criticism from a frustrated customer who complained of unreliable syncing, duplicate entries, and other problems, according to e-mail correspondence posted on MacRumors.
"Please tell me it will get better, and soon?" the customer pleaded.
"Yes, it will get a lot better in 2011," Jobs reportedly responded from his iPhone.
Apple has continued to bring incremental improvements to the service, including a new Mail client and revamped Calendar utility. The company also changed its "Find my iPhone" feature to a free option for all users, a move which fueled speculation that the entire range of MobileMe content may transition away from a paid service.