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HTC defends HD7 'death grip' with Apple's language

updated 09:30 pm EST, Thu December 2, 2010

HTC says HD7 death grip inevitable

HTC on Thursday defended itself against the HD7's reported antenna issue with language much like that used by Apple to defend the iPhone 4. It argued that it put a large amount of effort into the design of the Windows Phone 7 device and that it would keep working when the signal itself wasn't an issue. The nature of hands made it impossible for HTC or any phone maker to avoid signal degradation, it said, much as Apple insisted that all phones had such problems.

"Quality in industrial design is of key importance to HTC," the company read in a statement. "To ensure the best possible signal strength, antennas are placed in the area least likely to be covered by a person's face or hands while the phone is in use. However, it is inevitable that a phone's signal strength will weaken a little when covered in its entirety by a user's palm or fingers. We test all of our phones extensively and are confident that under normal circumstances reception strength and performance will be more than sufficient for the operation of the phone when network coverage is also adequate."

Debates have persisted over how likely the issue is to exhibit itself in real-world conditions, although some tests showing a tight but realistic grip have shown both call drops and slow or non-existent data traffic. The problem hasn't been widely reported, although a similar effect also occurred for the iPhone 4, where complaints were initially very active but quieted down both after Apple's case program and after attention died down. [via ComputerWeekly]

by MacNN Staff



  1. Foe Hammer

    Joined: Dec 1969


    Windows Phlop 7 Mired in AntennaGate

    Quality in industrial design is of key importance to HTC," the company read in a statement.

    However quality of the OS is not.

  1. chas_m





  1. iphonerulez

    Joined: Dec 1969


    "You're holding it wrong!!"

    The uproar didn't hurt iPhone 4 sales and it probably won't hurt HD7 sales. I doubt if any blogging groups are going to go after this and it probably doesn't matter. I also doubt if the CEO of HTC will go on record trying to publicly explain that everything has been blown out of proportion. Apple is just held to higher standards and the iHaters want to take Apple down. The iPhone 4 Antennagate furor was about five months ago and it seems like it was a lifetime ago. iPhone 4s are in as much demand now as they ever were. I wonder if Apple made any changes to the later iPhones to lessen the problem. Maybe not all cellphones have reception problems to a great degree but I'm willing to bet there are a fair amount of them do.

  1. Bobfozz

    Joined: Dec 1969


    Jobs is probably...

    laughing at those who were making fun of him. Jobs IS very serious about Apple's work, bloggers aren't... they just want to have some "news" at Apple's expense.

  1. Lifeisabeach

    Joined: Dec 1969


    Companeee... HALT! About... FACE!

    It wasn't all that many months ago when HTC claimed:

    "The reception problems are certainly not common among smartphones," HTC Chief Financial Officer h**-Meng Cheng said. "[Apple] apparently didn't give operators enough time to test the phone."

    Now they are singing a different tune. Frakin' hypocrites.

  1. charlituna

    Joined: Dec 1969


    In the end

    None of the fuss hurt the iPhone because either folks didn't read all the blogs to know there was a fuss to worry about. Or for those that do, they are smart enough to see that it was a small US based group of folks with issues, most of whom were also complaining about AT&T in general, and the sites were blowing it up to sound like every phone was just shutting down all melting into a pile of slag. Even the infamous Consumer Reports article said it was only a potential issue if your AT&T sucks.

    What I am curiuos about is if HTC was one of the companies that got up in arms over those 'all cellphones have this issue' videos that Apple had up for a couple of weeks. If they were, then this is rather amusing.

  1. droz

    Joined: Dec 1969


    Are you listening Consumer Reports????


  1. facebook_Justin

    Via Facebook

    Joined: Dec 2010


    comment title

    Perhaps thats not the deathgrip, but T-Mobile's usual signal? T-Mobile has the worst coverage of any provider in my area. Verizon is horrible, and T-Mobile IS better then them, but they still have bad coverage (AT&T being the best). T-Mobile needs to stop the 4G nonsense and get their EDGE network in more areas!

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