updated 10:30 am EDT, Thu November 4, 2010
Issues include flickering, fading displays
Although it hasn't spoken up publicly, Apple is internally aware of reported problems with the 2010 MacBook Air, a source says. The person points to leaked internal documents, which make it clear that the company knows about two graphics glitches. In one, an Air's screen may flicker or display lines with different colors when waking from sleep, or after hotplugging an external monitor. In the other, a screen may repeatedly fade from dark to light colors after coming out of sleep.
Both the 11- and 13-inch sizes of the Air are affected, which may suggest that the problem lies with graphics chipsets. Apple describes the issue as having been "isolated," and already on the way to being fixed in a future software update. When dealing with customers, Apple workers are being told to say that the company is "aware of the issue" and "working on a solution."