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Taiwanese iPhone 4 buyers upset over case program

updated 09:40 am EDT, Thu September 30, 2010

Apple blocking Taiwanese e-mails?

People in Taiwan are upset over Apple's treatment of iPhone 4 buyers, says the China Post. In response to complaints about the device's reception problems, the company began issuing free cases to people willing to download a free app. The problem in Taiwan, says local politician Kao Chia-yu, is that Apple's system is rejecting any e-mail sent from or addressed to the region.

Chia-yu has started a protest campaign, asking each affected person to send a letter to Apple CEO Steve Jobs. The request could potentially result in large volume of mail, as some 50,000 iPhone 4s have been sold in Taiwan since a September 17th launch. Three local carriers are selling the device: Chunghua Telecom, Taiwan Mobile and FarEastone Telecom.

A separate campaign is being spearheaded by a local group, the Consumers' Foundation. Chairman Hsieh Tien-ken has accused Apple of discriminating against Taiwanese buyers, and is also calling on the country's government to pressure carriers into demanding cases for their customers. Today is the last day on which an iPhone 4 can be bought and still qualify for a third-party case; afterward, people will be limited to Apple's own Bumpers.

by MacNN Staff





  1. JuanGuapo

    Joined: Dec 1969



    ...sometimes exist for a reason.

  1. gmsquires

    Joined: Dec 1969


    Free case for anttena issue

    If I am not mistaken the free bumper or case was only for here in the US, as only some users here in the US were having the antenna issues.

  1. testudo

    Joined: Dec 1969


    Re: correct, sort of

    All the case solves is the bar graph going down but that actually has no relationship to antenna or call quality.

    No, that's what the software fix was for, since they said it was a software problem showing you had better reception than actuality.

    For if it were just a bar graph issue, people wouldn't have been complaining about calls dropping or not being able to get a signal.

    Which was part of Jobs point in his speech. he all but said that they were giving away the cases to shut up the idiots that don't get this very important detail despite the fact that even with one bar they can make a call just dandy

    Except they couldn't, thus the problem. Oh, right, it wasn't a problem, it was just people trying to kick Apple when they're down. Uh, I mean when they're up. Yeah, that's it. Everyone's always out after Apple trying to find things wrong. That's what all those people line up for at their stores to get the phones. So they can be the first people to find the problems and make a big stink out of it.

    Oh, and far be it to believe that a CEO or spokesman of a company might downplay a problem that's been giving them negative press. Nah. No one would do that.

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