updated 04:05 pm EDT, Mon August 23, 2010
Apple maintains old position on fraud
Some people are finding their PayPal accounts emptied of hundreds or thousands of dollars because of fraudulent iTunes purchases, reports reveal. One person complains of having been charged over $4,700, in a bill linked to almost 50 PayPal receipts worth $99.99 each. A more conventional example is a San Francisco woman, who was billed $650. By catching and reporting the problem early, it should be possible to get Apple or PayPal to reverse unwanted transactions.
While both companies are believed to be aware of the issue, Apple's stance has remained essentially unchanged since a pair of App Store fraud incidents in July. After the first, the company increased the frequency with which iTunes requests a credit card's security code. "But if your credit card or iTunes password is stolen and used on iTunes," adds spokesman Jason Roth, "we recommend that you contact your financial institution and inquire about canceling the card and issuing a charge-back for any unauthorized transactions. We also recommend that you change your iTunes account password immediately." Apple is otherwise only said to be working on fixing fraud problems.