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Consumer Reports still won't recommend iPhone 4

updated 06:50 pm EDT, Fri July 16, 2010

CR says free iPhone 4 cases don't go far enough

Consumer Reports has already shot down Apple's offer of free iPhone 4 cases to solve the phone's reception issues. The testing magazine still declined to give a recommendation as it didn't believe the program reached far enough. It was a "good first step" but wasn't universal and had a set expiry date, CR said.

"Apple has indicated that this is not a long-term solution," the magazine wrote. "It has guaranteed the offer only through September 30th, and has not extended it unequivocally to customers who bought cases from third-party vendors. We look forward to a long-term fix from Apple."

The iPhone 4 is still one of the publication's highest-rated devices in spite of the decision not to recommend it, but the absence of an official seal could both hurt Apple for customers depending on the recommendations and support any competitor that gets a high ranking.

by MacNN Staff



  1. starwarrior

    Joined: Dec 1969


    Quit Reading this Rag Years Ago

    Have successfully expended lifetime of earnings on high quality products without trying to sort out their biased and often contradictory advice. Good one day and bad the next. Just another bunch of pimply faced wishy washy media hacks.

  1. aristotles

    Joined: Dec 1969


    Why dont they test in different markets with diffe

    It would be useful if they could determine if the issue is the network, the phone design or specific units.

    It seems that the majority of those 3 million+ people who bought an iPhone are happy with their phone so that would seem to indicate faulty units or the network.

  1. gmsquires

    Joined: Dec 1969


    CR doesn't get wi

    This goes to show you what a bunch of bozos CR is and why one shouldn't rely on their assesments for tech devices. This is the best Apple can do. This is an industry wide issue regarding antennas and reception with cell phone companies that don't always have the best coverage in all areas.

    A big raspberry for CR

  1. JuanGuapo

    Joined: Dec 1969


    Sour grapes?

    I didn't trust their report, still don't.

    hey, Consumer Reports guys: you don't do radiated tests in a shield room. That's like measuring the light output of a desk lamp in a house of mirrors. It's amateur hour. Either you didn't really explain your experimental technique fully in your video and text on your website, or perhaps you did and it really stinks. In either case, we end up agreeing with each other, so let's not dwell on that too much.

    -- Spencer Webb

  1. andrewbw

    Joined: Dec 1969



    I'll look forward to checking back in when CR releases their next round of computer reviews, and MacNN dutifully posts the results -- the iMac in particular almost always scores very highly. If you go back in MacNN's archives, you can see that many MacNN readers praised CR's recommendations last time, and when they initially recommended the 3G and 3GS.

    Guess they're only on the ball when you agree with the results, right? Poor showing, MacNN readers. You're earning your low reputation.

  1. marcstreeter

    Joined: Dec 1969



    I understand that they are upset about Apple stopping this offer for customers who buy after Sept. 30th however the requirement that Apple refund the purchases of other cases is a bit much to require. Apple *is* offering a case - it isn't the best one, but it fulfills what they originally were asking for.

    Comment buried. Show
  1. wrenchy

    Joined: Dec 1969


    If they don't recommend the iP4...

    Oh well. Not that big of a deal.
    Perhaps you should look at some of those new Droid X's coming out on Verizon...

    They're Droid-O-Licious!

  1. ElectroTech

    Joined: Dec 1969


    Do Apple customers ever read Consumer Reports?

    The only people who really care about CR are those sheep who follow the crowd. Apple users are people who take risks and try new things.

    When iPhones become boring and common place, maybe the crowd followers will gain some benefit from CR's gutless uniformed views. I have never used CR and the only people who did were those who could never afford an iPhone.

  1. cartoonspin

    Joined: Dec 1969


    CR is not based on reality

    This from a company that has kept endorsing Toyota over anything domestic. Good call.

  1. Paul Huang

    Joined: Dec 1969


    only a tiny portion of users do it au naturel

    It's mostly not a problem, because only a tiny percent of the users of iPhone (of any type) go au naturel.

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