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Apple erases forum threads discussing iPhone 4 antenna issue

updated 09:35 pm EDT, Mon July 12, 2010

Consumer Reports tests point to hardware flaw

Following a Consumer Reports' article recommending against the iPhone 4, Apple has quietly purged its discussion forums of numerous threads relating to the report. Moderators apparently removed at least five similar threads, however the content was cached by Bing and the broken links can still be found on Google.

It is not uncommon for Apple to cleanse its forums of discussions with a negative outlook on its products. Several threads relating to the antenna issue remain in the forums, including a reference to a PCWorld article calling the issue "overblow," however the Consumer Reports findings directly contradict Apple's public stance downplaying the problem as a software bug rather than a design flaw.

CR completed trials on iPhones contained in a RF isolation chamber, with the devices tested by connecting to a simulated tower. Covering the lower left-hand side of the housing caused the signal to fade by as much as 20dB. Tests completed using other devices, including the iPhone 3GS, did not show such an extreme level of signal attenuation.

Several law firms in various states have already begun vying for class-action lawsuits over the antenna issue. Apple has been accused of intentionally misrepresenting a product known to be defective, while not offering a complete fix or replacing the devices with a revised design. [via TUAW]




by MacNN Staff

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Comments

  1. Roehlstation

    Joined: Dec 1969

    -2

    Support Forum

    It's a support forum not a blog comment forum, they delete anything that isn't relevant to the support forum.

  1. ilovestevejobs

    Joined: Dec 1969

    -7

    Apple deleted it,

    Because they are discussing about a product that doesnt exist. The iPhone 4 DOES NOT exist. Only the new iPod Touch 4 does.

    They're just protecting the consumers from mixing them up >:)

  1. pairof9s

    Joined: Dec 1969

    +1

    Somewhere...

    ...the faint sounds of Public Enemy's "Fight The Power" can be heard.

  1. delete

    Joined: Dec 1969

    0

    Next up: iOS4

    It's probably only a matter of time before the many threads about how iOS4 has impacted iPods and iPhones negatively are purged too.

  1. chas_m

    Moderator

    Joined: Dec 1969

    0

    History

    would suggest that such a move is usually indicative of news from Apple soon.

    I think its a safe bet that they will have more to say about the controversy this week. But I would remind some of the more petulant iPhone complainers that Rome wasn't built in a day. If my 30 years of dealing with Apple are any pointer towards future behaviour, this will get sorted in due course (and relatively swiftly, but of course its never fast enough for some people).

  1. Onceler

    Joined: Dec 1969

    0

    Has anyone bothered to fact check?

    Has anyone actually checked Apple's discussion forums? There are plenty of threads that discuss the antenna problem. Many of those threads have existed for days. So the fact that such negative threads exist is pretty solid proof that Apple IS NOT erasing such threads. Apparently, the people running MacNN just repost stories written by other sites without checking to see if they are accurate.

    The threads that were deleted were only about the Consumer Reports article. Since the purpose of Apple's discussion forums is for users to help other users with specific problems, the deleted threads did not serve the intended purpose.

  1. wrenchy

    Joined: Dec 1969

    -3

    WHAT, THE, FAACK?


    >> It is not uncommon for Apple to cleanse its forums of discussions with a negative outlook on its products.

    WTF? No really, W-T-F?

    This is activity you see in Communist China or the old Soviet Union when someone speaks out against "The State". All records of negative comments mysteriously disappear along with the people who said them. Never to be see or heard from again.

    There is no justification for this action by Apple. The discussion forums are there to provide help to people. If Apple messed up and released an inferior product, resulting in a "negative outlook on it's products", TOO FRICKIN' BAD.

    YOU DO NOT SILENCE THE PEOPLE TO PROTECT YOUR PRECIOUS CULT.

    Ok Apple folk. Lets hear your spin on how Apple is right on this one. Please entertain me.

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