updated 03:40 pm EDT, Tue July 6, 2010
Update will only adjust the signal meter
As many iPhone 4 owners wait for a software update to address the handset's antenna reception issues, AppleCare staff have reportedly informed customers that the release will not provide a comprehensive fix for the antenna problem. As promised, the software revision will only modify the method for calculating signal bars in the iOS interface.
The AppleCare admission corroborates earlier reports suggesting the update will only provide a cosmetic change, rather than an increase in actual signal strength. Although the update is claimed to bring a more accurate system for representing reception, it is not expected to affect data speeds or voice calls.
Customers are still urged to hold the phone in a way that avoids contact with the black band on the bottom left corner of the frame. Using a case is also said to minimize signal attenuation, regardless of the preferred grip.
A leaked document suggests Apple is prohibiting its support staff from giving out free cases to frustrated customers, however the company has dropped its 10 percent restocking fee for the new device. Several law firms have initiated class-action lawsuits over the problem, each accusing the company of misconduct for releasing a defective product without fully resolving the problem. [via Gizmodo]