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Flurry reacts to Jobs criticisms about device data

updated 01:25 pm EDT, Wed June 2, 2010

Analytics helped expose iPad's existence


Flurry is changing its approach to collecting analytics in light of complaints from Apple, says the company's VP of marketing, Peter Farago. Speaking at last night's D8 conference, Apple CEO Steve Jobs singled out Flurry as a reason for changing privacy policies. "Some company called Flurry had data on devices that we were using on our campus; new devices," according to Jobs. "They were getting this info by getting developers to put software in their apps that sent info back to this company! So we went through the roof. It's violating our privacy policies, and it's pissing us off! So we said we're only going to allow analytics that don't give our device info; only for the purpose of advertising."

"After we calm down from being pissed off, then we're willing to talk to some of these analytics firms," Jobs added. "But it's not today."

The devices mentioned by Jobs are iPads, some 50 of which were detected on the Apple campus days before the tablet was formally announced in January. As far back as October, devices running iPhone 3.2 had been detected; the firmware was later learned to be iPad-specific.

Farago explains that Flurry has been in touch with Apple, and is taking several steps to assuage concerns. The newest one is an omission of device data from tracking. For several weeks, though, the company has also been engaged in what it calls the "Privacy First Initiative," which involves requirements for apps such as opt-out switches, data deletion buttons and a limit on sharing geolocation data more accurate than a metropolitan area.




by MacNN Staff

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Comments

  1. SoCal Mac Guy

    Fresh-Faced Recruit

    Joined: Jun 2009

    +4

    Which Apps?

    What I would like to know is which Apps are using the Flurry service. I don't like what Flurry does all that much but the App developer is the one who chose to use the code.

  1. stirrell

    Fresh-Faced Recruit

    Joined: Jun 2007

    +2

    App review process

    Hopefully Apple can work this into the app approval process to prevent this from happening in the future. It would almost seem like Flurry did not realize they were doing anything wrong by how open they were about collecting data. I wonder if this might be another impetus for iAd - that they know what information is being collected on their users. But, ideally, they could enforce their data collection policies through rejecting apps that do not follow them.

  1. testudo

    Fresh-Faced Recruit

    Joined: Aug 2001

    +1

    Privacy

    But the problem is that pretty much any app can pass any data they want to pass to whoever they want to pass it to. How do you know what data is being passed through any of your apps? h***, I recall there was some game app that was passing your entire contact data back to the parent server. Without any input from the user at all.

    And apparently apple doesn't think device info is important to the advertisers? Wouldn't one think it would be useful if they knew whether you were running an iPhone vs. an iPad, and v4.0 vs. v3.0, if they want to point the appropriate ads to you (for an iPad add would be pointless for an iPhone user, you know).

    And how is Apple handling this info on their browser identifiers that are sent out?

    The only reason Apple got all hot and bothered is because info about some new OS version got out there, like it was helpful to anyone. And all they'd have to do is set up the testing builds to return bogus versioning information through it's API.

  1. testudo

    Fresh-Faced Recruit

    Joined: Aug 2001

    -9

    cooling off?

    "After we calm down from being pissed off, then we're willing to talk to some of these analytics firms," Jobs added. "But it's not today."

    Well, Steve, when would it be? Since you apparently found this out a long while ago, how long are you going to stay mad?

    Oh, right. It's Steve. He holds a grudge for a long time.....

  1. ggirton

    Fresh-Faced Recruit

    Joined: Nov 1999

    0

    privacy is so important

    that we'll even let you pay cash for your iPad.

    Someday.

    But maybe not.

    Because how would we know who you are?

  1. Flying Meat

    Fresh-Faced Recruit

    Joined: Jan 2007

    +7

    "Privacy first"

    would only be accomplished through "opt in" functionality. Opt out means your stuff is ours until you find that button to turn off what you didn't even know was there.

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