updated 02:45 pm EDT, Wed May 5, 2010
Rogers joins Bell in warning of MiFi issues
Rogers today joined Bell in recalling the MiFi 2372. It explained the issue and warned that the lithium-ion battery pack in the router could swell and cut power. The battery cover is reportedly also difficult to remove and could damage the battery or the router if forced open.
Unlike Bell, Rogers isn't remotely deactivating the routers but is still sending out envelopes to replace the router batteries and battery covers. Subscribers should see a complete turnaround within 7 to 10 days and should have the option of getting credit for the time off of the service.
The second notice in the same week points to a more widespread issue with the MiFi and could affect other carriers that offer at least the HSPA version of the MiFi, which usually centers on Europe and other areas that use the network standard. Novatel hasn't commented on the recalls and said whether they also affect EVDO MiFi routers like those on Sprint or Verizon.