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http://www.macnn.com/articles/10/04/15/ceo.apologizes.for.delay/

Jobs confirms simultaneous 3G, Wi-Fi iPads for May launches

updated 09:35 am EDT, Thu April 15, 2010

 

CEO apologizes for delay


The Wi-Fi and 3G versions of the iPad should still be launched simultaneously for international buyers, says Apple CEO Steve Jobs. "Both models will be released at the end of May," the executive writes in response to an e-mail. "Sorry for the delay." Apple yesterday announced a postponing of international iPads, pushing their debut a full month past the original deadline.

Apple has blamed the slip on "surprisingly strong US demand," which has seen over 500,000 iPads ship in the country to date. While the tablet is carried only by AT&T domestically, several international carriers have already announced plans to offer support. These include Rogers in Canada, and the multinational outfits Vodafone, Orange and O2.





by MacNN Staff

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 Steve Jobs, Apple, iPad

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  1. macjockey

    Fresh-Faced Recruit

    Joined: Jun 2004

    +1
    04/15, 09:57am | report spam | (1 reply) Reply |

    can't be really Steve

    I think someone in customer relations is answering these emails. Steve Jobs has a lot more important things to do than read thousands of emails this email address receives per day (or per hour) from lowly consumers.

  1. iphonerulez

    Fresh-Faced Recruit

    Joined: Nov 2008

    +4
    04/15, 10:06am | report spam | (1 reply) Reply |

    A scripted delay?

    I wonder why Apple is always questioned about building false demand when it actually could be a legitimate delay in manufacturing. When the iPhone was being produced last year, Foxconn was said to be working above capacity and yet there were shortages. Year end numbers proved that the iPhone was in very high demand and yet Apple is always being accused of staging delays to build demand. Has this accusation ever been proven with facts?

    500,000 units sold in a couple of week's time is rather high and I thought that Apple had said that it would take time to ramp up iPad production. I don't know why this is so hard for pundits to believe. It's not like there's some switch at any factory that you merely turn to fast, faster and super-fast to speed up production. It's not that easy to coordinate supplies, manpower and distribution by just snapping one's fingers. I wonder if any of these doubters ever worked in a factory on a production line. I have and it's miserable to work for weeks at a time above 100% capacity.

  1. khemani

    Fresh-Faced Recruit

    Joined: Oct 2003

    +5
    04/15, 10:10am | report spam | Reply |

    ship date for 3G iPads for US market?

    any update on the ship date for 3G iPads for the US market?

  1. Parky

    Mac Elite

    Joined: Oct 1999

    +2
    04/15, 10:17am | report spam | Reply |

    comment title

    Steve does reply in person.
    He is very selective though and writes no more that a few words.
    I have had two replies over 5 years, and I do know for a fact they came from Steve.

  1. milkmage

    Fresh-Faced Recruit

    Joined: Jul 2003

    +5
    04/15, 11:09am | report spam | Reply |

    it's not impossible.

    why does everyone find it impossible that a CEO personally answers emails?

    I know FOR A FACT that the CEO of my company does respond to personal inquiries because I've seen the INTERNAL mails passed down to the people that need to resolve the customers issue. if you read the thread, it's clear that these emails are not from his admin or the PR team. I've seen the response to the customer, with the appropriate direct reports BCC'd

    I don't work for a small company either - nationwide financial services company with 300k employees

  1. vasic

    Fresh-Faced Recruit

    Joined: May 2005

    +4
    04/15, 11:14am | report spam | Reply |

    How?

    How do you know for a fact that the replies to your messages were from Steve himself?

    Virtually EVERY large company out there has someone else sift through CEO's e-mail box and handle customer inquiries. We have now come to a point that almost every day, Mac fan sites report about someone receiving a response from Steve himself. I don't know about your CEO, but my CEO has significantly more important things to do than answer client inquiries (and I work for a medium-size pension fund). His mailbox is handled by his secretary, who responds directly to the client messages by herself, from his inbox. There is absolutely NO WAY anyone could possibly tell that the message was NOT answered by the CEO himself, from his own desk (other than perhaps carefully analyzing the style of the writing).

    I am increasingly doubtful that Steve is actually responding to ANY of these. Since people already expect his answers to be very short, anyone can safely and easily write them without being recognised as an 'impostor'.

  1. rjdude

    Fresh-Faced Recruit

    Joined: Apr 2009

    -1
    04/15, 12:35pm | report spam | Reply |

    How? Because...

    It depends. What you may not know is that typical Silicon Valley high tech companies do not have bloated organizations (either management or administrative wise). Everyone reads and answers there own email. An executive might skim through them and then forward them as needed.

  1. testudo

    Forum Regular

    Joined: Aug 2001

    +2
    04/15, 12:55pm | report spam | Reply |

    Re: How

    What you may not know is that typical Silicon Valley high tech companies do not have bloated organizations (either management or administrative wise). Everyone reads and answers there own email.

    That may be true of 'people persons', but Steve doesn't like to be bothered in person, why would he want to be bothered with the blathering fools who email him?

    And I seriously doubt anyone who's actually busy has the time to sit back and see what Fred from Oklahoma is asking...

  1. macjockey

    Fresh-Faced Recruit

    Joined: Jun 2004

    +2
    04/15, 01:50pm | report spam | Reply |

    RE: RE

    I've been to the Apple campus on business, we were told that we may see Steve Jobs wandering around and was warned If we did, we were NOT to try to talk to him, point fingers, or anything that would acknowledge his presence. I was also told that Apple employees also have the rule.

    So if he doesn't want to be bothered, why even bother reading or replying to emails. I'm sure he gets plenty of Apple-hater mail along with Apple-lover mail.

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