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iPads with dead batteries replaced outright for $99

updated 04:15 pm EST, Sat March 13, 2010

Apple to skip repair if iPad battery runs low

A discovery in Apple's iPad Battery Replacement Service has confirmed that the company will address iPad battery issues aggressively. Rather than attempt to replace the battery if it loses an adequate charge, as it does with iPhones, the company will charge $99 but replace the tablet altogether with a new model. Those who have to ship the iPad instead of visiting a store with stock on hand will also pay a $7 shipping fee and should expect it to be completed within a week.

As sometimes occurs with other Apple handhelds, existing data won't be preserved. The company tells customers to sync with iTunes, if possible, to backup their iPads' contents before they trade the devices in for replacements.

No reasons have been given as to why Apple needs a full replacement, though the largely sealed-in design makes it unlikely that a technician could simply replace the battery on the spot or send it into a regular depot without some risk to the hardware.




by MacNN Staff

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  1. Foe Hammer

    Joined: Dec 1969

    +1

    Any Bets ...

    ... as to how many Rev. A iPad batteries will become worn out shortly after only Rev. B iPads are available?

    $99/$106 for a whole new iPad sounds like a great battery replacement program to me!

  1. Feathers

    Joined: Dec 1969

    +5

    Correction!

    The advisory says nothing about the replacement iPad being "new". This is doubtless a speed of service issue where it is quicker to return an already updated device rather than wait to actually send you back your own. This approach also eliminates the need for tracking iPads to owners in the service department.

    I think the small print on this will be important. Strictly speaking, this is not a battery replacement service, it is an iPad replacement service where the battery has already been revamped.

    Macfixit have documented the increasing use of glue in the manufacture of Apple mobile devices, making them more difficult to tear down without damage.

  1. Constable Odo

    Joined: Dec 1969

    +7

    Won't this be a problem with iPad serial numbers

    tied to AppleCare warranties? Will Apple update AppleCare with the swap? It must be likely that Apple won't offer engraving on the iPad because with the swap, you'd lose your engraved message. I guess the iPad won't be handled like an iPod even though is sort of looks like one. I personally think Apple's swap method is a very good deal, but I'm just asking some of these questions that haven't necessarily been covered. Apple is really planning ahead.

    The techies are going to hate this swap method and start bitching because they'll get attached to their personal machines. I doubt if the low-tech consumer would even care one bit. To me it would be like exchanging a faulty kitchen appliance or my cable box. Of course, I get a free swap no matter how many times I exchange the cable box since I didn't buy it in the first place.

  1. TimRand

    Joined: Dec 1969

    0

    Customization

    I guess this rules out the possibility of an Apple sponsored engraving program, eh? I guess we go back to the Dymo marker to put our names on them. Anything else would probably void the replacement program.

  1. umbertoaqualung

    Joined: Dec 1969

    0

    better get 64gb

    i was thinking of just getting the 16gb and upgrade to a 128 or 256 gb ssd in a year... but it sounds like opening up the case isn't going to be easy even for apple techs. that means we're probably 3 years or more away from apple selling a 256 gb ipad : (

  1. facebook_Dustin

    Via Facebook

    Joined: Mar 2010

    +4

    Idiots!

    Why does everyone here think this is any different than iPods or iPhones?? Apple has been doing swaps for years. They don't replace the battery in YOUR iPod or iPhone. You get a refurb that is in a new casing. They transfer your warranty to the new serial number. Same as they have always done. Again, why is this news??

  1. testudo

    Joined: Dec 1969

    +2

    Big deal.

    Apple does this already with iPods. Apple will do this with iPhones. Neither are replaced with 'new' units, and rarely do you get yours back.

    As for serial numbers, it's no different than with iPods/iPhones. You just enter in your new serial number somewhere to show it replaced the other. (I did this once, don't remember how - maybe at registration).

    And it is lame to charge the customer shipping because, for whatever reason, he does not go to an apple store.

    Oh, and to the editors:
    As sometimes occurs with other Apple handhelds, existing data won't be preserved.

    That should read "As almost always occurs..."

  1. testudo

    Joined: Dec 1969

    +2

    Re: any bets

    .. as to how many Rev. A iPad batteries will become worn out shortly after only Rev. B iPads are available?

    And like any other Mac or iPod you send in for replacement, you'll get back a refurbed version of what you had, not magically a 'new' Rev B model.

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