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Apple temporarily halting 27-inch iMac production?

updated 12:10 pm EST, Mon February 1, 2010

Company working to fix video flaws

Apple is putting a temporary stop to the production of 27-inch iMacs, a "well-informed" source claims. The interruption is expected to affect both Core i5- and i7-based systems, and hold until Apple has fixed problems causing yellow-tinted video, as well as other graphics issues. The company is allegedly telling some customers that it cannot honor earlier delivery times. Nevertheless, the US Apple Store and storefronts in other countries are still listing three-week shipping delays.

The launch of the 27-inch iMac has proven extremely problematic for Apple. Buyer complaints about video have persisted for months. A December firmware update helped only a portion of customers, and the company is thought to be working on some sort of second fix. Internally technicians are reportedly being told not to repair or replace iMacs with the yellow tint, unless someone is upset enough, at which point it may justify an LCD panel swap.




by MacNN Staff

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Comments

  1. c4rlob

    Joined: Dec 1969

    -1

    Ugh!

    Jeesh. This does not speak well of Apple's ability to deliver a worthwhile flatscreen Apple TV anytime soon.

  1. JuanGuapo

    Joined: Dec 1969

    -2

    MacNN Fail!

    "Internally technicians are reportedly being told not to repair or replace iMacs with the yellow tint, unless someone is upset enough, at which point it may justify an LCD panel swap."

    Pure conjecture.

    I've finally taken MacNN off of my news aggregator (Google Reader) b/c of the nosedive in journalistic "integrity" the site has taken.

    If you actually 'read' the leaked document, it says nothing like this.... In fact, AC reps are being told to contact customers when new/fixed panels are available.

    Read your own website before you pump out FUD to increase ad revenue.

  1. Feathers

    Joined: Dec 1969

    -3

    Finally...

    You can't fix hardware with software! Firmware fix, my azz!

  1. Mr. Fartleberry

    Joined: Dec 1969

    -2

    No rush here

    The early adopters take the hit again.

  1. ggirton

    Joined: Dec 1969

    -2

    too bad

    it means the refurbs won't be as high quality for just ages

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