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O2 UK reports iPhone-related data outage

updated 03:25 pm EST, Mon December 21, 2009

Fix leaves some problems remaining

The O2 cellular network has finally recovered from an outage affecting iPhone users, the UK carrier now says. Problems first arose on Sunday, blocking any kind of data use for most iPhone owners, although some claim to have had sporadic access. The interruptions continued into Monday afternoon local time, and have only just been resolved as of the evening. Normal service may take some time to return, the carrier warns.

No official explanation for the situation has been presented, but some customers suggest that the culprit may be a server responsible for assigning IPs to phones, which may have collapsed. O2 is noted to have had experienced a number of similar data outages during December, though the latest may also be the longest so far.

The incident could help drive some iPhone owners to Orange, which offers only 750MB of data per month, but less traffic. Vodafone will become an option on January 14th. Buyers can also opt for Tesco Mobile, but the company is merely a partnership with O2.

by MacNN Staff



  1. nomster

    Joined: Dec 1969


    bad timing

    yeah I got no data at all today - bad cos today was worst ever in and around London and suburbs for travel due to snow and icy roads - gridlock everywhere (tried getting home for 90 minutes - gave up and went for meal started again and it took further 90 minutes 3 hours total for 5 miles) - could really have done with means to get info - but it was not to be

    outages are rare but still happening a bit too much for my liking and loads of failed calls too - might try and buy my way out of contract and move back to Vodafone (was with before iPhone led me to defect to O2)

    A great phone can be significantly undermined by a c*** network - that's not quite the stage we're at yet - but it seems that we're getting there...

  1. nomster

    Joined: Dec 1969


    ridiculous censoring

    byt the way the network is c*r*a*p

    not another 4-letter word beginning with C

    note to admins - censoring a lame word just makes it seem like a person was using a REALLY offensive word

    (though to be fair that word might suffice at times too - so nice work)

  1. Peter Harrison

    Joined: Dec 1969


    No problems

    I didn't know anything about this and used apps, Maps, internet, email etc on that day with no problems... Still working perfectly. I'm O2 and in the UK.

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