updated 11:30 am EST, Fri December 11, 2009
Issue affects Classics, Nanos
Apple has finally announced an effort towards fixing problems with iTunes 9 sync, a British website reports. "We are aware of the issue and are investigating," an Apple spokesman is quoted as saying. The company has otherwise had no comment on the matter since early September, when iTunes 9 was released.
The issue has primarily affected iPod classic owners, whose players may eject themselves automatically, or fail to sync or be detected in the first place. In extreme cases, attempting to sync may cause a crash. Similar difficulties are said to be impacting older iPod nanos, which may crash, sync slowly or produce an error message. The fifth-generation Nano, launched alongside iTunes 9, is thought to be immune.