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Droid users seeing e-mail deletion bug

updated 04:45 pm EST, Wed December 9, 2009

Verizon Droid users facing e-mail deletion bug

Several users on the Verizon forums are reporting an issue with their Motorola Droid phones that sees their e-mail accounts and all contained messages being deleted. This happens again when users set up their accounts again, and they can't seem to find a fix for it. Corporate e-mail accounts are mainly affected, though calendars and contacts remain on the phone.

Droid owners are reporting their multiple Exchange and POP accounts are disappearing inexplicably, and they are forced to re-enter them. Users have tried to troubleshoot the issue themselves by deleting certain apps they think may be causing the issue, but have not found a fix themselves yet, and are urging Verizon to find a resolution for the problem.

Once e-mail accounts are re-entered, they continue to work for a week or two at a time before being wiped clean again. Verizon has not acknowledged the problem yet or offered any fixes for it, but is expected to do so soon.




by MacNN Staff

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