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http://www.macnn.com/articles/09/11/07/drag.and.swipe.features.fail.to.work/

Users encounter early Magic Mouse issues

updated 03:35 pm EST, Sat November 7, 2009

Drag and swipe features fail to work

In spite of the relative newness of the Magic Mouse, some complaints have begun emerging on Apple's support forums. Anticipated drag and swipe functions are sometimes said to be failing, leaving only regular click commands available. When the special wireless mouse software is applied, a Mac may still fail to detect a Magic Mouse.

Some users suggest the problem is due to a conflict with other System Preferences panes, and removing the offending software may fix the problem. Specific culprits are said to include third-party offerings like the Logitech Control Center, Microsoft Keyboard and USB Overdrive. The problem has nevertheless persisted for some users, regardless of whether or not they are fully up to date. Apple has yet to formally acknowledge the problem or post a solution.

by MacNN Staff

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TAGS :

peripherals, troubleshooting, mice, Magic Mouse

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Comments

sailin74
Fresh-Faced Recruit

Joined: Aug 2002

+2

11/07, 03:58pm | report spam | close Reply |
Magic Mouse

Installed and working wonderfully. It's a GREAT mouse. I hope I don't develop problems with it, but I've been REALLY impressed.

chefpastry
Mac Enthusiast

Joined: Nov 2005

+3

11/07, 06:41pm | report spam | close Reply |
So far so good here

Everything has been working as advertised for me. I just wish there were two more buttons so that I could invoke Exposé and Dashboard.

delta45
Fresh-Faced Recruit

Joined: Nov 2009

+1

11/07, 08:19pm | report spam | close Reply |
Magic Mouse no issues here

I have a early 2009 macmini and the Magic Mouse works wonderfully. No response issues at all for me. I don't have any third party mouse software installed as it used to be useless for me when I was using windows.

This is the best mouse, so far, I have used despite its lack of middle button for now. I don't go for hand hugging so-called ergonomic mouses because I change my hand position regularly using the mouse to avoid fatigue and cramping, hence I like the sleek low-profile. When you are on the keyboard and want to scroll down a little just glide your finger over the top of the mouse to scroll, no need need to grab hold of the whole mouse. It seems like the mouse was made for me.

I think they should of taken it one step further, and put in some pressure sensing devices and a tiny bit of flex in the shell just enough so it can register right click without having to lift your finger off (I don't mind doing this). I wonder if that is technically possible.

Fast iBook
Fresh-Faced Recruit

Joined: Mar 2003

0

11/07, 08:26pm | report spam | close Reply |
Drivers/profiles...

People with more than just plug & play going on may have issues with the mouse being seen as a top mounted trackball.

- A

leamanc
Fresh-Faced Recruit

Joined: Oct 2003

+1

11/07, 09:53pm | report spam | close Reply |
Works great for me

Works great for me, and I think the only problem would be with existing third-party drivers. Logitech Control Center and Microsoft's drivers are known to be problematic enough, so un-install them before the first time you hook up your Magic Mouse.

USB Overdrive has usually played nice with other drivers, but I would also un-install that until they claim official support for the Magic Mouse. They came up with Mighty Mouse support pretty quick, so I imagine they will do the same with the Magic Mouse.

And I've had to help more than one person so far with the "install/setup" process. For the record, it is connect to the Magic Mouse like any other Bluetooth mouse, then run Software Update, and restart when prompted. After restarting, go to System Preferences->Mouse and configure to heart's content.

Haven't had a problem with my two personal installations and a handful of ones that I've helped with,

Mr. Strat
Junior Member

Joined: Jan 2002

+1

11/08, 01:04am | report spam | close Reply |
Working great here

I've just had mine for a week, but so far it's worked great. I wish the ergonomics were better, but that's just being picky.

Foe Hammer
Fresh-Faced Recruit

Joined: Feb 2005

+1

11/08, 02:54am | report spam | close Reply |
Wish Apple Would Also Make ...

... a real, hand-fitting, ergonomic mouse. If there is a place where MS leads over Apple, it's in their selection of mice.

Come on, Apple - you can make TWO mice: the Magic Mouse for those who prefer the technological wonder in the pancake package, and a nice hand-fitting, ergonomic mouse.

Toyin
Mac Elite

Joined: Nov 2000

0

11/08, 08:40am | report spam | close Reply |
Count me in

I've lost my swipe to navigate function on the magic mouse and on my track pad. I haven't tried to trouble shoot it yet (hasn't bugged me much), but I'll try uninstalling my MS mouse drivers.

Even so I really like the magic mouse. I'm hoping that future updates may allow swipe functions to envoke other functions.

Zwats
Fresh-Faced Recruit

Joined: Jun 2009

+3

11/08, 12:20pm | report spam | (1 reply) close Reply |
Middle button

Is there no middle button ? Damn ... I really loved it to bring up the application switcher. Maybe with a software update ? ...

njfuzzy
Fresh-Faced Recruit

Joined: Apr 2001

+3

11/08, 01:06pm | report spam | close Reply |
Overcame my problems

I was having trouble at first. Updating the mouse software, removing USB Overdrive, making sure the Magic Mouse was recognized (re-searching), and restarting the OS fixed everything for me.

wrenchy
Forum Regular

Joined: Nov 2009

-1

11/09, 11:27am | report spam | close Reply |
wtf?

It's a remote trackpad. What is sooooo revolutionary about this Magic Mouse?? You guys are a bunch of tossers.

The only Magic Mouse I'm likely to find is in Disneyworld.

testudo
Forum Regular

Joined: Aug 2001

+1

11/09, 02:03pm | report spam | close Reply |
Re: Middle button

No middle button. And, 'imagine engine', a lot of people use it for browsing (Firefox let's you tie it to 'open link in new tab', a very handy feature for non-pros).

testudo
Forum Regular

Joined: Aug 2001

-1

11/09, 02:13pm | report spam | close Reply |
Comments

I can't believe it. People having problems with their Apple mice? That never happens.

I think they should of taken it one step further, and put in some pressure sensing devices and a tiny bit of flex in the shell just enough so it can register right click without having to lift your finger off (I don't mind doing this). I wonder if that is technically possible.

Wait. You want some pressure sensing devices? You mean like 'buttons'? Oh, we couldn't have buttons. We know that the biggest problems computer users complain about is the complexity of dealing with actual clicking buttons on mice. And they're always breaking, too.

Of course, if it had buttons, one wouldn't need to learn to lift one finger to use a second button. Then people are just using mice like they have for 15 years. We can't have that.

And then we get
I've just had mine for a week, but so far it's worked great. I wish the ergonomics were better, but that's just being picky.
...
Everything has been working as advertised for me. I just wish there were two more buttons so that I could invoke ExposÃ© and Dashboard.

How is having a better ergonomic mouse being 'picky'? Last I checked, all mice do the same damn thing. The first thing you should worry about is how it fits your hand. The second is how well it does what you need it to do. If you used your previous mice to invoke dashboard and Expose, or whatever else, and the new one doesn't, why change?

And way down on the list is "Ooooh, is it cool looking?"

testudo
Forum Regular

Joined: Aug 2001

-1

11/09, 02:16pm | report spam | close Reply |
Drivers

And the big question is "Why do the existence of any drivers besides the magic mouse drivers cause mouse issues?"

Cannot OS X handle multiple different mice drivers? Are makers of various mice drivers s******* up their drivers and not checking the hardware correctly? Did Apple s**** up the MM drivers and they're overstepping the bounds of the other drivers? Saying "Uninstall all other drivers" seems extreme, esp. if you still use those devices.

Thorzdad
Moderator

Joined: Aug 2001

0

12/22, 09:23am | report spam | close Reply |
I basically like it, but...

I agree with other reviews that criticize the basic form-factor of the MM for being too symmetrical in lieu of an actual ergonomic mouse. If you look at the little videos that run in the mouse preferences panel, it's pretty obvious that the "official" manner in which Apple wants you to hold the mouse does not conform to mechanical and comfort reality. People simply don't hold mice in such a straight, symmetrical manner.

My only real issue with the MM is that the right-click "button" can be oddly vague and hard to find sometimes. It certainly does not occupy an equal space on the mouse as does the left-click function. Sometimes I have to hang my finger right on the edge of the mouse to get a right-click menu. Other times, the right-click function is more in the right corner of the mouse. Sometimes it takes a couple of clicks to find the right-click. It can be frustrating. Oddly, and for no logical reason I can understand, the accuracy of the right-click seems to be dependent on which website I am on. The MacNN Forums, for example, elicit an extremely buggy right-click experience for me when clicking on links.

I REALLY like the two-finger swipe function. To my mind, that's the big win with this mouse.

Battery life is not the best, and my experience with re-syncing the mouse with my iMac after changing batteries was a real test of my patience as it took several attempts before the iMac would see it. It's an interesting comment on wireless tech when it requires that you still have a wired mouse handy in order to make things work.

Overall, I like the MagicMouse, but defintiely feel there is much room for improvement.

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Users encounter early Magic Mouse issues

updated 03:35 pm EST, Sat November 7, 2009

Drag and swipe features fail to work

Magic Mouse

So far so good here

Magic Mouse no issues here

Drivers/profiles...

Works great for me

Working great here

Wish Apple Would Also Make ...

Count me in

Middle button

Overcame my problems

wtf?

Re: Middle button

Comments

Drivers

I basically like it, but...

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Users encounter early Magic Mouse issues

updated 03:35 pm EST, Sat November 7, 2009

Drag and swipe features fail to work

Related Articles

Recent Articles

Magic Mouse

So far so good here

Magic Mouse no issues here

Drivers/profiles...

Works great for me

Working great here

Wish Apple Would Also Make ...

Count me in

Middle button

Overcame my problems

wtf?

Re: Middle button

Comments

Drivers

I basically like it, but...

Login Here

Register for our weekly email newsletter:

Connect tools:

Subscribe

to our RSS

Follow us

on Twitter

Most Read

10 Most Discussed

MacNN Marketplace