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iTunes 9.0.2 update breaks Palm Pre sync again

updated 11:10 pm EDT, Thu October 29, 2009

Palm sync again stopped by iTunes patch

Palm Pre owners tonight discovered that iTunes 9.0.2 once again breaks sync with iTunes. It's unclear what Apple has done to deny a native presence and, unlike with some past iTunes updates, there are no direct allusions to altering compatibility. Users are known to still have use of gateway apps such as DoubleTwist or Missing Sync.

It's expected Palm will at least make an attempt to restore the feature, which it added back with webOS 1.2.1. The company is believed to have set a private goal of restoring sync following every iTunes update until it takes 40 total hours of work to restore the feature. Apple's previous attempt to thwart Palm, in the original iTunes 9 release, may have taken as little as 2.5 hours to defeat.

The Pre's compatibility with iTunes has usually been dependent on Palm's ability to emulate an iPod's native hardware ID, a move that technically violates the USB Implementer Forum's rules.

by MacNN Staff



  1. iphonerulez

    Joined: Dec 1969


    Waaaah! Waaaah! I want my Mommy!

    Apple just stole my lunch money...

    I thought I heard some wailing and grieving. A couple of Pre users lost their iTunes sync yet again. He giveth and he taketh away. Palm will have to make a couple of quick changes and get the sync working again. Still, a rather frustrating situation for Pre users.

  1. Jonathan-Tanya

    Joined: Dec 1969


    no prob

    you just don't update when apple releases something....issues, most of them unintended, happen a lot after this one is intended, as opposed to unintented....not a big diff

    in any event, its always a good idea to wait a week or two, let vendors sort the issues...then do the update.

  1. lolcat789

    Joined: Dec 1969


    Why don't pre owners

    Just use another syncing client?

    iTunes for windows sucks hardcore anyway.

  1. chas_m



    "technically" my butt

    Your story states "a move that technically violates the USB Implementer Forum's rules."

    There's nothing "technical" about it. It's as clear as it could possibly be. There's no dispute on the issue of whether it violates the rules. It does.

  1. dliup

    Joined: Dec 1969



    Because there aren't that many of them.

    For some reason people don't want the pre. Palm market share is flat even with pre.

  1. FastAMX79

    Joined: Dec 1969


    I have a Pre

    and I don't use iTunes to sync. I have an iPod for that. But for the people that due use iTunes, I want to know what is so hard about plugging the Pre into your computer, selecting "USB Drive" on the Pre, and dragging the music files to the Pre. It is that simple.

    And for those that will give me a hard time for owning a Pre, I like it. It is a nice phone. I love the iPhone too, but I don't like the way it is locked down. I have homebrew/patches on my phone, and I know Apple doesn't like that. I also will NOT use ATT. If iPhone was available on other carriers (with having to keep unlocking it) I would have an iPhone.

  1. Mr. Strat

    Joined: Dec 1969


    The Pre ain't that great anyway

    The Pre isn't as great of a phone as the hype suggested before it became available. They've obviously cheated with their use of the USB code. s**** 'em.

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