updated 03:15 pm EDT, Mon September 28, 2009
No solution over horizon
Apple is currently probing recent problems with Mac SuperDrives, according to a developer in contact with the company's support and developer staff. Several drive models have been experiencing trouble mounting discs, in some cases blocking people from upgrading to the newly-launched Mac OS X Snow Leopard. The word of Apple investigating drive failures comes by way of a representative in the company's Developer Relations team.
An Apple tech support worker is meanwhile said to caution that the company is treating drive malfunctions as isolated incidents. Apple is further claimed to lack a quick means of diagnosing errors in SuperDrive firmware and drivers, which could translate into an extended wait for a software solution, if one is possible. The last SuperDrive update was posted in late August, but did not target disc mounting concerns.