toggle

AAPL Stock: 132.54 ( + 1.15 )

Printed from http://www.macnn.com

Mac HelpMate 3 for IT managers supports Snow Leopard

updated 05:00 pm EDT, Tue September 22, 2009

HelpMate 3 enhances screen sharing

MOST Training & Consulting has released Mac HelpMate version 3, an update to the Mac OS X remote support software. The software has automatic screen sharing launch support and a dashboard widget for launching a help session. Mac HelpMate has configurable proactive alerts, which allow IT managers to monitor any disk, both local or network on the network, e-mailing an alert when a disk falls below a certain percentage of free space and when kernel panics or S.M.A.R.T errors occur or a Time Machine backup fails.

Mac HelpMate version 3 adds Snow Leopard compatibility and new feature enhancements. The screen sharing capabilities of Mac HelpMate have been enhanced with secure file transfer. The built-in Screen Sharing now supports multiple displays and can quickly change sessions using fast user switching. Auto HelpMate Manager has added unlimited machine registrations and asset management in version 3.

Mac HelpMate 3 requires Mac OS X 10.3 or higher. It works with Windows and through firewalls and routers, supporting SSL and AES encryption. It costs $600 annually for a subscription, or $80 for a monthly subscription.




by MacNN Staff

POST TOOLS:

TAGS :

toggle

Comments

Login Here

Not a member of the MacNN forums? Register now for free.

toggle

Network Headlines

Follow us on Facebook

toggle

Most Popular

Advertisement

Recent Reviews

Notti smart lamp from Witti

Perhaps you've already seen our review of the Dotti LED display from Witti Design. Meet Notti, Dotti's "sibling". Notti is a softb ...

Seagate Personal Cloud (2-Bay)

When it comes to backing up files, many users are now looking to the myriad of cloud storage solutions available. There is no doubt th ...

Leitz Icon Label Printer

When you say the words "label printer" to people, they either just really don't care, or they get incredibly excited. This is one o ...

toggle

Most Commented